Who We Are
At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.
Our Global Reach
JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.
Learn more about who we are and what we do: https://www.jingdonglogistics.com/
What We Offer
Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
About The Team
You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Job Summary**
As a Work Order Processor at JING DONG DEVELOPMENT SPAIN SLU, you will be responsible for efficiently and accurately managing the lifecycle of work orders, ensuring smooth operations and timely task completion within our dynamic environment.
Job Responsibilities
* Receive, review, and process incoming work order requests from various departments and sources.
* Verify the completeness and accuracy of work order information, including details, priorities, and assigned resources.
* Input work order data into the designated system with meticulous attention to detail.
* Communicate with requestors and other teams to clarify work order details or provide updates on status.
* Monitor the progress of ongoing work orders and update their status in the system as required.
* Generate reports on work order volumes, completion rates, and any identified issues.
* Maintain organized records of all processed work orders and related documentation.
* Identify and escalate complex or urgent work order issues to the appropriate personnel.
* Contribute to the continuous improvement of work order processing procedures.
Job Qualifications
* High school diploma or equivalent; associate's degree in a related field is a plus.
* Proven experience in data entry, administrative support, or a similar role, preferably involving work order management.
* Excellent organizational skills and a strong attention to detail.
* Proficiency in using computer systems and software, including Microsoft Office Suite.
* Ability to work independently and manage multiple tasks effectively in a fast-paced environment.
* Strong communication skills, both written and verbal, in English. Knowledge of Spanish is a plus.
* Problem-solving abilities and a proactive approach to identifying and resolving issues.
At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply?
Take the next step in your career, apply now and explore the opportunities we have to offer.
Skills Required
- High school diploma or equivalent
- Associate's degree in a related field
- Experience in data entry, administrative support, or a similar role, preferably involving work order management
- Excellent organizational skills and strong attention to detail
- Proficiency with computer systems and Microsoft Office Suite
- Ability to work independently and manage multiple tasks in a fast-paced environment
- Strong written and verbal English communication skills
- Knowledge of Spanish
- Problem-solving abilities and a proactive approach to identifying and resolving issues
JD.com Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JD.com and has not been reviewed or approved by JD.com.
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Fair & Transparent Compensation — Base pay is often described as acceptable or good relative to specific roles and regions, with some employees noting competitive compensation at mid-to-senior levels. Feedback suggests overall pay is viewed as fair in context, though not exceptional.
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Healthcare Strength — Benefits packages commonly include core medical and insurance coverage, with supplementary medical and accident insurance reported in China and comprehensive health offerings in U.S. roles. Feedback suggests these healthcare provisions bolster the total compensation value.
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Wellbeing & Lifestyle Benefits — Offerings such as meal support, employee relief funds, mental-health resources, and health checks are highlighted in multiple locations. Feedback suggests these programs provide practical support that enhances perceived overall benefits.
JD.com Insights
What We Do
JD.com, Inc. (Nasdaq: JD) is China's largest retailer, online or offline, and the world's third largest Internet company by revenue. With more than 300 million customers, JD.com is expanding quickly in China because consumers increasingly demand the authentic, high-quality products JD is known for. We work closely with both domestic brands and top international brands to bring fresh food, apparel, home appliances, baby products and more to Chinese consumers. To power this massive business we operate our own nationwide logistics network, from warehouses to the last mile. We can deliver up to 90% of orders same- or next-day, making our service the fastest and most reliable delivery service of any large-scale e-commerce company in the world. By investing in the most cutting edge technologies, JD.com is shaping the future of retail in China and beyond. Our scientists are working on innovative solutions for all parts of our business using big data, artificial intelligence, robotics, computer vision, virtual and augmented reality, unmanned vehicle systems, and more. Headquartered in Beijing, JD.com is a Fortune Global 500 company with offices around the world, including in New York, Tokyo and a research and development center in Silicon Valley.
