WMS Superuser

Posted 4 Days Ago
Be an Early Applicant
Brampton, ON, CAN
In-Office
53K-88K Annually
Entry level
Consumer Web • Retail
The Role
Supports Manhattan warehouse and labor management systems across distribution centers. Responsibilities include triaging operational issues, conducting root-cause and statistical analyses, improving processes, supporting IT and operations, designing and testing system enhancements, advising supply chain leadership, and creating KPI reports and dashboards. The role also provides rotational pager support for critical production incidents and serves as a subject matter expert on Manhattan system data and workflows.
Summary Generated by Built In

What you will do:

Technology and Projects Team works driving operational performance, improving quality and supporting safety within the Distribution Centre. The Manhattan WMS Superuser is a key part of the team providing support to the Manhattan Warehouse Management and Labour Management Systems within our distribution network, including EAP depots, FGL Marks facilities. The team triages and helps to resolve operational issues in addition to providing insights and expertise to various enterprise projects and building specific enhancements. Manhattan WMS Superusers work collaboratively with cross-functional teams including the Distribution Center Operations, Corporate IT, Transportation, Operations Planning and the Supply Chain Leadership Teams.


·       Identify and action opportunities for process improvements within the Distribution Centres

·       Carry out detailed root cause analysis and investigation on various errors with Manhattan Warehouse Management System, Manhattan Labor Management System, and connected applications

·       Assist in designing new business and system processes

·       Support Supply Chain leadership decision making with ad hoc analysis

·       Provide operational support to the DC operations staff

·       Work cross functionally with IT to support issue resolution, and optimization within DC systems

·       Provide support and expertise to DC Operations

·       Conduct workflow, root cause and statistical analysis using operational data

·       Becoming a Subject Matter Expert for Manhattan systems, with a solid understanding of the Manhattan data structures.

·       Engage with Vendor, IT, and DC operations during design, build and test phases of projects.

·       Support Supply Chain leadership decision making with ad hoc analysis

·       Work in compliance with the Occupational Health and Safety Act and Regulations with all CTC safety Policies/Programs/Procedures/Requirements

·       Create reports and dashboards for distribution key performance indicators

·       Rotational Pager support in the event of Severity 1 and 2 production issues – supporting the business operations 20/7

 

 What you bring :

·       Post Secondary Education in Business, Engineering, Supply Chain or equivalent experience.

·       Candidate must be available for Rotational Pager support in the event of Severity 1 and 2 production issues – supporting the business operations 20/7

·       Strong analytical, conceptual, organizational and problem-solving skills.

·       Strong facilitation, presentation and communication skills.

·       Experience in Distribution systems (DCCS, Manhattan Labor Management, Manhattan Warehouse Management)

·       Self-starter, able to drive projects independently

·       Demonstrated experience in large data analysis

·       Team player, ability to present to and collaborate with all levels of the organization.

·       Experience with data management software (ie. Power BI) an asset.

·       Experience with FGL/Marks an asset

·       Advanced skills in Microsoft Office (Access, Excel, Visio)


We’re always looking for great talent! In addition to competitive pay, we offer:

  • Career growth opportunities and product discounts

Broadband Salary Range: 53,000.00 - 88,000.00 CAD Annual

Our typical hiring range is between 65,000.00 and 88,000.00 CAD Annual. Salary decisions are also dependent on other factors such as your experience, industry benchmarks, internal equity and other role-specific requirements. We're committed to attracting top talent.  For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role.

This posting represents an existing vacancy within our organization.

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.


About Us


Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.


Our Commitment to Diversity, Inclusion and Belonging 


We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.


Accommodations  


We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.


Skills Required

  • Post-secondary education in Business, Engineering, Supply Chain, or equivalent experience
  • Availability for rotational pager support during Severity 1 and 2 production issues, supporting business operations 20/7
  • Strong analytical, conceptual, organizational, and problem-solving skills
  • Strong facilitation, presentation, and communication skills
  • Experience with distribution systems, including DCCS, Manhattan Labor Management, and Manhattan Warehouse Management
  • Ability to work independently and drive projects
  • Demonstrated experience in large data analysis
  • Ability to collaborate with and present to all organizational levels
  • Experience with data management software such as Power BI
  • Experience with FGL or Marks
  • Advanced Microsoft Office skills, including Access, Excel, and Visio
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The Company
HQ: Toronto, Ontario
27,053 Employees

What We Do

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to be there for Canadians from coast-to-coast. We are a group of companies that includes a retail segment, a financial services division and CT REIT. Our retail business is led by Canadian Tire, which was founded in 1922 and provides Canadians with products for life in Canada across its Living, Playing, Fixing, Automotive and Seasonal & Gardening categories. Party City, PartSource and Gas+ are key parts of the Canadian Tire network. Our retail segment also includes Mark's, a leading source for casual and industrial wear, Pro Hockey Life, a hockey speciality store catering to elite athletes, and SportChek, Hockey Experts, Sports Experts, and Atmosphere, which offer the best active wear brands. Our 1,700 retail and gasoline outlets are supported and strengthened by our Financial Services division and the tens of thousands of people employed across the country by our Company, local Dealers, franchisees and petroleum retailers. In addition, CTC owns and operates Helly Hansen, a leading technical outdoor brand based in Oslo, Norway. CTC is an integral part of the communities in which we operate and our legacy of community support, through national and local programs, is initiated and executed by our Corporation, Dealers, franchisees, store operators and employees. Since 2005, our Canadian Tire Jumpstart Charities has been helping kids overcome financial and accessibility barriers to sport and recreation in an effort to provide inclusive play for all kids of all abilities. For more information, visit corp.canadiantire.ca.

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