If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better.
We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.
Join our team at Infios as a WMS Administrator L1 and help keep our customers’ warehouse operations running smoothly and efficiently. You’ll work hands-on with our Warehouse Management Solutions, supporting day-to-day system operations, troubleshooting issues, and helping optimize distribution environments that power modern supply chains. If you enjoy solving technical challenges, working with warehouse technology, and making a real impact on customer operations, this is a great opportunity to grow your expertise in a fast-paced, collaborative environment.
What a Day in the Life Looks Like
- Troubleshoot business and operational issues related to the WM Advantage Warehouse Management System (WMS) and supporting applications
- Investigate and document issues, escalating to third-party vendors (ERP, Honeywell/Vocollect, RF hardware providers, reporting or labelling systems) when required
- Manage WMS environments, including configuration updates and migration between environments
- Develop and modify reports and dashboards (SSRS, Crystal Reports) to support operational visibility and reporting needs
- Support WMS data administration, including users, menus, locations, pick/putaway sequences, and zone configuration
- Partner with warehouse operations teams to develop WMS super users and support best practices in system usage
- Design and implement enhancements or configuration changes to improve WMS performance and usability
- Monitor SQL performance and assist with query optimization, indexing, and tuning
What You Bring to the Team
- BA/BS in Computer Science, MIS, or related field, or equivalent experience
- Experience working in a similar technical or solutions-focused environment
- Strong communication and interpersonal skills with the ability to work cross-functionally
- Strong analytical thinking, troubleshooting, and problem-solving skills
- Ability to prioritize work, manage multiple tasks, and operate independently
- Strong SQL and database experience, including queries and stored procedures (SQL/Oracle)
- Experience with warehouse and supply chain technologies such as WMS platforms, RF/barcode hardware, voice solutions, or labelling systems
- Familiarity with integrations (REST, XML/JSON/SOAP), reporting tools, or networking concepts (TCP/IP, Cognos/SSRS/Business Objects, WAN/LAN)
- Familiarity with ERP solutions such as NetSuite, SAP, Acumatica, or Business Central
- Experience with .NET, C#, or xbase++ languages and debugging
Why join us
- Contribute to a solution recognized in the Gartner® Magic Quadrant™, delivering innovation and measurable value to global customers.
- Be part of a fast-paced, global environment with international clients and colleagues.
- Access to competitive Medical, Dental, and Vision insurance.
- 401K matching program.
- Flexible Time Off, 11 paid holidays, and 1 volunteer day per year.
- A fun, collaborative, and innovative culture where your input matters.
Salary range: 61K - 78K
This compensation range is indicative of the role. Compensation offered is based on evaluation during interview process, the candidates’ range and depth of experience, business and market financials and internal pay parity
Why join us?
At Infios, we're not just looking for employees; we're looking for partners in innovation, growth, and purpose. Meeting you where you are to create the future you need is at the core of who we are and what we do. Whether you're at the beginning of your career or a seasoned expert, we meet you on your journey, equipping you with the tools and opportunities to build the future you envision. Together, we will relentlessly work toward one common goal - making supply chains better.
We believe the future is better when supply chains work better.
We are an equal-opportunity employer and committed to inclusion in the workplace.
At Infios, we believe that inclusion is a fundamental cornerstone of our success. We are committed to creating a safe and welcoming environment where every individual’s unique experiences and perspectives are valued—whether they look, think, move, believe, or love differently.
All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, religion, age, disability, veteran status, genetic information, or any other characteristic protected by law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. If you require assistance or accommodation due to a disability during the recruiting process, please let us know at [email protected]
Disclaimer: This job advertisement is not designed to cover a comprehensive listing of all duties or responsibilities that are required for this job. Please note that any salary information is a general guideline only. Individual compensation will be determined by various factors such as the scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.
Skills Required
- BA / BS Degree, Computer Science, MIS, or equivalent
- Relevant experience in a similar environment
- Strong analytical and problem-solving skills
- Ability to prioritize tasks and self-manage
What We Do
We relentlessly make supply chains better. For everyone. No matter your business size. Whatever your goal. No matter the challenge. No matter your starting point. We will meet you where you are to create the future you need. With a portfolio of adaptable solutions, we empower businesses of all sizes to simplify operations, optimize efficiency and drive measurable impact. Infios serves more than 5,000 customers across 70 countries, delivering adaptable and innovative technologies that evolve with changing business needs.
