WM Generalist

The main aspect of the role is to maximize Manhattan WMS to meet customer requirements and improve Operations efficiency and accuracy.  Time management, verbal and written communication, accuracy, and attention to detail are crucial to this role. This position requires exceptional organizational skills and the ability to make rational and informed decisions based on the information provided.

This role will also lead systems projects within Fulfillment Operations including design, development assistance, user testing, implementation, and creating user training documentation. Acts as a mentor and leader for WM Solutions team as well as support all teams in the company to best meet our customers' expectations.

WM Generalist Job Responsibilities:

• Support waving and problem resolution responsibilities as needed
• Effectively communicates daily with upper and operational management
• Work with other departments to ensure client requirements and expectations are met. 
• Assist with general reconciliation efforts as needed.
• Assist with maintaining and generating Qlik Reporting as needed.
• Assist in researching orders that do not flow through the normal process or are not flowing into the WMS system as expected.
• Assists Operations in design, implementation and testing of warehouse management system enhancements.
• Designs, tests, documents and implements WM configurations
• Configures WM as needed by operations and/or wave planners to facilitate client needs and requests.
• Assist in developing recommended operating procedures for distribution centers by working with DC management and associates, corporate transportation, inventory planning and purchasing, and engineering as it relates to the operational software or hardware.  Develop and document WMS procedures.  Maintain current documentation. 
• Monitors request/project results on an ongoing basis to ensure the results meet technical specifications, project requirements and established and agreed upon deliverables.
• Develops and maintains technical and project documentation, according to established SOPs. 
• Reports status of all open projects to WMS Manager/Senior Site Director as assigned. 
• Develops and/or monitors quality assurance test plans, as required.   
• Complies with corporate SOP's.
• Independently set professional goals and objectives that require minimum oversight.
• Setup and troubleshoot WMS transportation configuration
• Performs other job-related duties as necessary and/or assigned. 

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• 2+ years of previous Manhattan WMS configuration and implementation experience is preferred.
• Experience supporting and leading large-scale projects across multiple teams

Education and/or Experience: Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

About Jay Group:

Jay Group is an industry-leading provider of warehouse inventory management, ecommerce fulfillment, transportation, and specialty packaging services.  For over 55 years, some of the world’s most trusted and well-known brands have relied on Jay Group to ensure their product is delivered accurately and on time. Jay Group manages the back-end details of parcel and B2B fulfillment so that clients can focus on growing their brands and businesses.

Benefits:

• 401K with company discretionary match
• Dental Insurance
• Employee Assistance Program
• Health Insurance
• Life Insurance
• Long Term Disability insurance
• Paid Holiday Hours
• Paid Time-Off
• Plum Benefits
• Short Term Disability Insurance
• Vision Insurance
• Weekly Pay

What does it take to be a Jay Group Team Member?

• Uphold Jay Group Core Values
  • Make it Possible:  We happily and skillfully remove barriers to success for our clients and our employees.
  • Drive to Innovate:  We have a relentless drive to innovate, simplify and continually improve.
  • We Win Together:  We recognize that our success depends on our collective genius and that we succeed when our clients succeed.
  • Built on Trust:  We live our legacy of being open, honest, ethical, and genuine.
• Have a proactive and self-motivated work style. Enjoy working independently with strong attention to detail.
• Must be willing to submit a background check.
• Ability to work legally in the United States

Equal Employment Opportunity Employer

Join our team!