MSH is seeking to hire a consultant or team of consultants to develop Workload Indicators for Staffing Need (WISN) activity standards for hospitals, health centers and health posts and also to conduct WISN pilot study on a representative sample of health facilities at all levels (teaching, district, referral/provincial hospitals, health centers: medicalized and non-medicalized, health posts: 1st and 2nd generation) across the country to identify staffing gaps based on workload.
WISN is an evidence-based planning tool used to estimate actual health worker staffing needs in health facilities and to provide health managers with a systematic way to make staffing decisions and manage their human resources. The roadmap for scaling up human resources for improved health service delivery in the African Region 2012–2025 lays emphasis on the availability of sufficient numbers of qualified health workers in the right place as essential for the delivery of quality health services to the population.
Thus, USAID IREME Activity implemented by MSH is supporting the MoH through a consultancy to develop sub-specialties WISN activity standards (doctors, nurses, pharmacists, and Allied health professionals), and conduct a pilot study at a sampled hospitals (Teaching level 1 and 2 hospitals, referral, provincial/district hospital), health centers (Medicalized and non-medicalized and health posts (1st and 2nd generation) to provide findings and recommendations that will shed more light on the actual workload of existing health workers at health facilities in Rwanda and identify issues of real gaps in staffing needs in terms of distribution, performance, and also of productivity of existing staff. A final report will allow health facilities to identify HRH staffing needs and develop strategies to address staffing gaps, hence impacting the quality of healthcare services.
This assignment will specifically focus on the following activities:
1. Conduct training of trainers on using WISN tool at both central and health facility levels to plan staffing projection.
2. Conduct training of hospital HR and data managers on using WISN tool to continuously provide support health facilities to plan staff projections and distribution.
3. Develop WISN activity standards for subspecialties (Doctors, Nurses, Pharmacist, Laboratory) – full list to be provided upon contract)
4. Develop a customized WISN tool for subspecialities (Doctors, Nurses, Pharmacist, Laboratory) that fits into the Rwanda context based)
5. Conduct WISN pilot study at all health facilities levels (teaching hospitals, referral hospitals, provincial/district hospitals, medicalized and non-medicalized health centers, health posts: 1st and 2nd generation) to identify staffing gaps based on workload.
6. Analyze findings and generate a report with recommendations for hospitals to improve the equities in health worker distribution.
QUALIFICATIONS
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Holds a master's degree in human resources management, public health, medical specialty, health policy, health services management, or any other health-related degree.
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Certified Trainer of Trainers (TOT) on Workload Indicator of Staffing Need (WISN).
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Extensive knowledge and experience in developing the WISN activity standards and tool and conducting WISN studies in different contexts.
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Understanding of health systems and human resource management
MSH is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender or gender identity, religion, creed, citizenship, national origin, age, veteran status, or disability unrelated to job requirements. MSH will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, MSH has developed and maintains an affirmative action program and plan.
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