Wiring Information Lead

Job Description  

Stellantis is seeking a Wiring Information Lead in the NA Parts & Accessories Planning & Launch Management organization. The right candidate will be highly skilled, solutions-oriented with program management skills, and a strong understanding of wiring information and Aftersales processes and procedures. This position requires a hands-on approach to continuously improve the quality of information required in the Stellantis dealer network.

Candidate will lead the wiring information development process and serve as the main point of connection between multiple teams and suppliers. Specific focus will be to ensure wiring information accuracy at vehicle launch and management of historical information to ensure repair effectiveness.  Candidate must possess a combination of strong technical skills, as well as a do-what-it-takes attitude and a person who communicates clearly across all organizational levels.    

The selected candidate will need to possess the ability to multi-task in a fast-paced environment, manage multiple high visibility projects concurrently, and deliver results per target requirements.   

Job responsibilities include but are not limited to:   

• Manage the daily activity of authoring supplier to ensure quality and on-time delivery of information within established budget  

• Identify, manage, and resolve source data issues related to wiring information development  

• Monitor information quality metrics and address systematic quality issues  

• Monitor internal and field feedback using JIRA tracking site  

• Support connector repair kit management on dealer interface

• Establish and maintain wiring development process/standards documentation 

• Cross-functional collaboration within Mopar TSO and other areas within Stellantis   

• Provide innovative solutions to complex problems related to servicing Stellantis vehicles  

• Support and contribute to global harmonization activities across multiple regions  

Basic Qualifications:   

• Associates Degree in Automotive Technology, Engineering, or related field  
• 5+ years of relevant technical experience 
• Excellent problem-solving skills   
• Ability to deliver in a fast-paced work environment with minimum assistance  
• Proven ability to work effectively and influence stakeholders across cross-functional teams   
• Ability to drive innovation and passion about learning new technologies   
• Ability to deal effectively with engineering, suppliers and supplier personnel   
• Experience communicating technical concepts to both technical and non-technical audiences   

Preferred Qualifications:  

• Bachelor's degree in Automotive Technology, Engineering, or related field 
• Experience as a dealership automotive technician    
• ASE Certifications  
• Experience interacting with Dealership and/or Field systems and processes   
• Thorough knowledge of the automotive service industry, technical support methodology, and service repair instruction development