Wireless Device Certification Specialist

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.

Wireless Device certification Specialist

Department: Wireless Engineering (CTIO)

Summary of role

Reporting to the Core Network Manager, within the wireless engineering group, the device certification specialist participates in the planning, coordination, and execution of all wireless device tests for Cogeco's mobility products. In close collaboration with the quality assurance manager, the wireless device certification tester is the expert in their field. The incumbent will be part of the wireless engineering group and will ensure that mobile devices function correctly on Cogeco's mobile network.

Responsibilities

• Develop, with the network quality assurance lead, the test plan for the certification and testing of mobile devices.
• Coordinate and maintain the inventory of mobile devices used across Cogeco and its partners for executing test plans.
• Execute the test plans developed by the network quality assurance manager for the certification of mobile devices to ensure that devices meet all relevant standards and function correctly on the Cogeco network.
• Identify non-conformities observed during testing, provide initial analysis, and record details in the anomaly management system.
• Track and requalify anomalies discovered during test execution.
• Follow up on discovered anomalies with the supplier(s) before ensuring resolution and high-quality delivery.
• Actively participate in problem resolution, discussing it with Cogeco architects as well as internal and external suppliers.
• Evaluate mobile devices through laboratory testing, device or network log capture, and analysis of captures using post-processing tools.
• Capture any device-related issues discovered during testing, including any device-specific limitations, detailing the step-by-step process for reproduction and defining the impact of the issue on the end user.
• Ensure that solutions meet defined standards (3GPP, GSMA, etc.) and best practices and/or assist in defining and developing these standards and practices for Cogeco.
• Be able to work in a dynamic, high-pressure environment with strict deadlines, both as an individual contributor and as a team member.
• Participate in knowledge transfer, documentation, and information sharing while staying informed about new technologies and technical areas.
• Candidate must be willing to come into the office as needed—this may range from no visits in a given week to 2–3 days per week for inventory and lab management.

Work Experience:

• 5 years experience with a 3G/LTE/5G mobile operator.
• 2-3 years experience with mobile device testing.
• Experienced in capturing and analyzing device logs – QXDM / QCAT, MTK etc
• Experience with LTE/5G networks and call flows.
• Experience with Mobile Working Groups (GSMA NSX, GSMA TSG, PTCRB)

Qualifications:

• University degree in Electrical/Telecommunications Engineering, Computer Science, or similar, or equivalent experience
• Excellent knowledge of 5G / IMS / LTE wireless technology.
• Detailed knowledge of LTE/5G protocols & call flows
• General working knowledge in a Cloud Native environment, with technologies such as AWS/GCP/Oracle Cloud Infrastructure, OpenStack, VMWare, KVM or EKS.
• Fluent in English and French, both spoken and written. The candidate must be bilingual in order to communicate both verbally and in writing with American and international suppliers.
• Autonomous and well-organized.
• Good teamwork & interpersonal skills.
• Good knowledge of the Canadian wireless market.

You’ll benefit from:

• Flexibility: Yes, we think that what you do matters. At work and at home.
• Fun: We laugh a lot, it makes every day brighter.
• Discounted services: We provide amazing services to our clients, and you’ll get them at home, because you deserve them.
• Rewarding Pay: Let's be honest, everybody likes to make a good salary. We offer attractive compensation packages, and it comes with a great culture.
• Benefits: We’ve got you covered.
• Career Evolution: Join us and we will give you the tools to achieve your career goals!
• Technology: You have a passion for technology? Excellent, we do too. Here, you will manage, influence, play, create, fix, and shape the industry.

Our employees and our customers are at the heart of everything we do. In order to provide a safe and healthy environment for our colleagues and their families, for our clients and for the members of our communities, COGECO has adopted a COVID-19 vaccination policy, which applies to all of its business units operating in Canada.

#LI-Hybrid

#LI-KN1

At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.

By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.

If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at [email protected]