The Wire Transfer Specialist plays a critical role in ensuring the accuracy, security, and compliance of wire transfer operations at United Community Bank. This position supports both internal teams and external customers by managing wire transactions, maintaining regulatory compliance, and contributing to fraud prevention efforts.
What You’ll Do- Customer Service: Deliver accurate and timely service while maintaining strong customer relationships.
- Transaction Oversight: Monitor wire queues, process general ledger entries, and maintain electronic records.
- Compliance Assurance: Ensure all wire activity adheres to federal, state, and institutional regulations, including BSA/AML requirements.
- Wire Processing: Originate, verify, and correct domestic, international, and Treasury Management wire transfers.
- Exception Handling: Secure approvals for policy exceptions and resolve overdraft or out-of-balance conditions.
- Documentation & Verification: Review wire agreements and conduct call-back verifications.
- Currency Support: Provide foreign exchange rates to branch locations.
- Error Resolution: Investigate and resolve issues related to Consumer International Dodd/Frank transactions.
- Balancing & Reconciliation: Balance wire outages and reconcile clearing general ledgers with Federal Reserve data.
- Research & Tracking: Maintain SWIFT payment tracker and manage wire recall processes.
- Fraud Monitoring: Submit SAR referrals and communicate with the BSA/SAR Manager regarding suspicious activity.
Experience: 1–2 years in a financial institution or related field preferred.
Education: High school diploma required; Associate degree preferred.
Core Skills:
- Ability to thrive in a dynamic, high-risk operations environment with strict deadlines.
- Strong understanding of federal and state banking regulations and bank policies.
- Proficiency in navigating web-based programs and computer functions.
- Excellent interpersonal and customer service skills.
- Clear and concise communication skills, both verbal and written.
- High accuracy and attention to detail, especially with repetitive tasks.
- Proficiency with Microsoft Office suite (Outlook, Word, Excel) and general office equipment.
- Ability to adapt to changing priorities in a fast-paced, deadline-driven environment.
- Team player with a collaborative mindset.
- Willingness to assist others and cross-train within the department.
Preferred Skills:
- Experience with audits, examinations, or staff management.
- Familiarity with data analysis.
Condition of Employment:
- Must be able to pass a criminal background and credit check
FLSA Status:
- Non-exempt
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Pay RangeUSD $32,146.00 - USD $45,185.00 /Yr.Skills Required
- 1-2 years of experience in a financial institution or related field
- High school diploma
- Associate degree
- Knowledge of federal and state banking regulations and bank policies
- Proficiency with web-based programs and computer functions
- Proficiency with Microsoft Office, including Outlook, Word, and Excel
- Strong interpersonal and customer service skills
- Clear verbal and written communication skills
- High accuracy and attention to detail
- Ability to work in a dynamic, high-risk, deadline-driven operations environment
- Ability to adapt to changing priorities
- Collaborative team-player mindset and willingness to cross-train
- Experience with audits, examinations, or staff management
- Familiarity with data analysis
- Ability to pass a criminal background and credit check
United Community Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about United Community Bank and has not been reviewed or approved by United Community Bank.
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Leave & Time Off Breadth — PTO and parental leave are presented as robust, covering vacation, sick and personal time plus federal holidays. Time-away policies are highlighted as strengths relative to base pay.
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Healthcare Strength — The package includes multiple medical plan options, company-paid short- and long-term disability, and company-paid life insurance at a high multiple of salary. These protections are positioned as core strengths of the total rewards offering.
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Retirement Support — A 401(k) with employer match and HSA with employer contributions are part of the offering. These components indicate meaningful support for long-term financial security.
United Community Bank Insights
What We Do
Since 1950, United Community has been driven to provide best-in-class service as we work to improve the financial well-being of the people and communities we serve. As a top 100 U.S. financial institution, we offer comprehensive banking, wealth management, and mortgage services, serving clients across the Southeast with more than 200 locations throughout Alabama, Georgia, North Carolina, South Carolina, Tennessee, and Florida. Our commitment to service has earned us numerous accolades, including ten J.D. Power awards for #1 in customer satisfaction in the Southeast, and consistent recognition from Forbes, including multiple appearances on their lists of World's Best Banks and America's Best Banks. We were also recognized by Newsweek as one of America's Most Trusted Companies and are a multi-year recipient of American Banker's "Best Banks to Work For" award. We are an Equal Housing Lender and Member FDIC. For a better banking experience, visit your local United Community branch today. For more information about our products and services, please visit ucbi.com.
