Wire Operations Specialist
The Wire Operations Specialist is responsible for processing, handling, and managing wire transfer requests, ensuring accuracy and compliance with applicable regulations, internal bank policies, and department procedures while providing customer focused service meeting established department standards. Working under moderate to low supervision, this job supports other banking professionals to ensure that critical tasks are completed on time.
Key Responsibilities and Duties
- Accurately processes incoming and outgoing domestic wire transfers. Ensures all necessary information and documentation for wire transfers are complete and accurate, including account numbers, beneficiary details, and payment instructions.
- Adheres to bank policies and regulatory requirements related to wire transfers.
- Provides exceptional customer service by addressing inquiries and resolving issues related to wire transfers promptly and professionally.
- Maintains detailed records of wire transfer transactions, ensuring they are updated and stored correctly.
- Monitors wire transfer transactions for potentially fraudulent activity, OFAC sanctioned entities, other account hold issues and correctly handles payments escalation and exceptions handling per applicable policies and procedures.
- Conducts effective and courteous communication with peers, business partners, and management.
- Works closely with other departments, such as compliance, risk management, and customer service, to ensure seamless wire transfer operations.
- Supports user acceptance testing (UAT), audit responses, and other ad hoc requests.
- Supports training of newer team members.
Educational Requirements
- High School Preferred
Preferred Qualifications
- 2 years of experience working as a Banking Specialist
- Working knowledge of wire operations; processing domestic and international wires
Role Specific Work Experience
- No Experience Required; 2+ Years Preferred
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
3IC
Preferred Qualifications
Posting end date: 9/11/2026
Skills Required
- High school education
- No prior experience required
- Two or more years of experience working as a Banking Specialist
- Working knowledge of wire operations, including domestic and international wire processing
EverBank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about EverBank and has not been reviewed or approved by EverBank.
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Fair & Transparent Compensation — Pay is often positioned as fair-to-good, including being competitive for certain roles and local markets. Satisfaction appears stronger in specific teams where compensation aligns with expectations.
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Wellbeing & Lifestyle Benefits — Well-being extras are emphasized, including a Lifestyle Spending Account for eligible wellness expenses alongside wellness resources and an EAP. These features can increase perceived total rewards value beyond base pay.
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Retirement Support — Retirement support is framed around a 401(k) match up to 4% with additional insurance protections. The structure is described as competitive for a mid-size bank, even if not best-in-class.
EverBank Insights
What We Do
EverBank is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital account access for clients 24/7, in addition to phone banking services and a network of financial centers across Florida. EverBank’s commitment is to deliver our clients high-performing, high-yield solutions backed by exceptional service, giving them the advantage they expect, to make the most of their money.
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