Job Title: Wintel Support Specialist
Location: Pune
Wintel Support Specialist provides technical support for Microsoft Windows and Intel-based systems, including troubleshooting, resolving issues, and maintaining the stability of the environment.
Key Responsibilities and Skills:
- Troubleshooting and Problem Resolution:
- Diagnose and resolve hardware and software issues related to Windows servers and client machines.
- Identify root causes of problems and implement effective solutions.
- Document issues, resolutions, and knowledge base entries.
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Other Tasks:
- Participate in change management processes.
- Work with other IT teams and stakeholders.
- Stay up-to-date with the latest technologies and best practices.
Soft Skills:
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
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What We Do
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