ou belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.
- Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving data and systems running at scale, and ensures end to end monitoring of applications
- Uses enterprise-authorized AI capabilities within the work environment to accelerate monitoring and capacity analysis and documentation, validating outputs and handling operational data according to sensitivity and security requirements.
- Resolves most nuances and determines appropriate escalation path
- Executes conventional approaches to build or break down technical problems while considering upstream and downstream data and systems or technical implications
- Drives the daily activities supporting the standard capacity process applications and partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
- Accountable for making significant decisions for a project consisting of multiple technologies and applications
- Applies reuse-first, AI-assisted approaches to identify recurring capacity risks and improve remediation workflows, ensuring changes are validated and aligned to resiliency and security expectations.
Required qualifications, capabilities, and skills
- 5+ Years experience supporting Wintel Servers
- Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
- Strong knowledge of one or more scripting languages (e.g., PowerShell, Ansible.)
- Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
- Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
Advanced English skills
- Fundamental networking knowledge – IP, DNS, IP routing, network address translation
- Knowledge Transition Lead -- Ensure project deliverables (documentation, RTPA, ) are met in conjunction with transition timelines
- Release to Build and Test – Implement or adapt service support according defined project
- Operates data communication systems, including LANs and WANs
- Prepares the analysis of the capacity needs for network infrastructure
- Additional Cisco, security and VoIP certification is a plus
- Implementing, integrating and supporting Wintel infrastructure platforms and technologies, including Microsoft server and Virtualization
- Troubleshoot and provide technical analysis concerning operating system, hardware, network & storage related issues on windows servers and application performance issues to resolution
- Successful delivery of projects end-to-end
Skills Required
- 5+ years of experience supporting Wintel servers
- Strong knowledge of infrastructure disciplines including hardware, networking, databases, storage engineering, deployment, integration, automation, scaling, resilience, and performance assessment
- Strong knowledge of one or more scripting languages, such as PowerShell or Ansible
- Experience with multiple cloud technologies and the ability to operate in and migrate across public and private clouds
- Ability and motivation to develop infrastructure engineering, data fluency, and automation knowledge
- Demonstrated experience using enterprise-authorized AI capabilities for infrastructure engineering workflows, with validation habits and awareness of data sensitivity
- Ability to review and validate AI-assisted recommendations before implementation and align outcomes with resiliency, security, and auditability expectations
- Advanced English skills
- Fundamental networking knowledge including IP, DNS, IP routing, and network address translation
- Experience ensuring project deliverables and knowledge-transition documentation are completed within transition timelines
- Experience releasing services to build and test environments according to project requirements
- Experience operating data communication systems, including LANs and WANs
- Experience analyzing capacity needs for network infrastructure
- Cisco, security, or VoIP certification
- Experience implementing, integrating, and supporting Wintel infrastructure platforms, Microsoft servers, and virtualization
- Experience troubleshooting Windows server operating system, hardware, network, storage, and application performance issues through resolution
- Successful end-to-end project delivery experience
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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