Responsibilities
- Provide high-quality user support for our US office and international employees.
- Perform Windows server, deployment, administration and improvements.
- SaaS tools administration including Office 365, Slack, Zoom, etc.
- Quickly and efficiently resolve issues on employee laptops (Mac and Windows OS).
- Administer and maintain enterprise endpoint management/deployment suite.
- Manage technical and hardware onboarding of new users (including creating user accounts, setting up new laptops, and required accessories).
- Handle maintenance of US office conference rooms.
- Route and respond to support tickets quickly and efficiently.
- Take on special project work for the Corp-IT team.
Requirements
- Deep expertise in Windows Server administration, Active Directory, Group Policy, and domain services.
- Strong expertise in VMware virtualization, including administration of ESXi hosts and vCenter Server.
- Strong level knowledge of Office 365, and Azure AD (including solid experience with Intune, SSO, and Security).
- Strong knowledge and administration experience of Windows and Mac endpoints.
- Familiarity with backup solutions (Veeam, or similar tool)
- Working knowledge of networking services and protocols (TCP/IP, DNS, DHCP, LDAP, SSH, SMTP)
- Ability to organize, prioritize, and manage multiple tasks in a fast-paced environment.
- Strong communication and attention to detail.
- Creative thinking and excellent problem-solving skills.
- Customer-focused, service-oriented, with the ability to work in a team environment.
- Able to work independently with little supervision.
Preferred Qualifications
- Scripting experience (e.g., PowerShell, Bash, Python) to automate administrative tasks.
- Experience with Atlassian tools (Jira, Confluence) and internal documentation best practices.
- Familiarity with automation tools such as Ansible, Apple DEP/VPP, or Jamf.
- Background in Linux systems administration and infrastructure design.
- Exposure to Identity and Access Management (IAM) and LDAP systems.
- Experience leading or contributing to infrastructure or cross-functional IT projects.
Top Skills
What We Do
Founded in 2007 by two machine learning scientists, The Voleon Group is a quantitative hedge fund headquartered in Berkeley, CA. We are committed to solving large-scale financial prediction problems with statistical machine learning.
The Voleon Group combines an academic research culture with an emphasis on scalable architectures to deliver technology at the forefront of investment management. Many of our employees hold doctorates in statistics, computer science, and mathematics, among other quantitative disciplines.
Voleon's CEO holds a Ph.D. in Computer Science from Stanford and previously founded and led a successful technology startup. Our Chief Investment Officer and Head of Research is Statistics faculty at UC Berkeley, where he earned his Ph.D. Voleon prides itself on cultivating an office environment that fosters creativity, collaboration, and open thinking. We are committed to excellence in all aspects of our research and operations, while maintaining a culture of intellectual curiosity and flexibility.
The Voleon Group is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.
