Wifi Wireless Product Manager

Posted Yesterday
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Bethpage, NY
Hybrid
134K-220K Annually
Senior level
AdTech • Digital Media • Internet of Things • Marketing Tech • Mobile • Retail • Software
Where local is big time.
The Role
The Wifi Wireless Product Manager is responsible for defining, developing, and delivering Altice USA's Wi-Fi and Wireless product portfolio, overseeing the entire product lifecycle and collaborating with cross-functional teams to ensure product-market fit and customer satisfaction.
Summary Generated by Built In

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
Reporting to the Director of Connectivity Service, Product Development, the Manager, Wi-Fi and Wireless Services will define, develop, evolve, and deliver new products and features for Altice USA's Wi-Fi and Wireless related product portfolio. The Manager is responsible for driving the development and ongoing life-cycle support for Altice Wi-Fi and Wireless solutions and any associated services. The Manager will partner with many different CTIO organizations and teams, including the CPE Design and Developments to define and develop solutions for both Residential and Business markets. Reporting to the Director of Connectivity Service, Product Development, the Manager, Wi-Fi and Wireless Services will define, develop, evolve, and deliver new products and features for Altice USA's Wi-Fi and Wireless related product portfolio. The Manager is responsible for driving the development and ongoing life-cycle support for Altice Wi-Fi and Wireless solutions and any associated services. The Manager will partner with many different CTIO organizations and teams, including the CPE Design and Developments to define and develop solutions for both Residential and Business markets.
Responsibilities

  • Develop and refine the Wi-Fi and wireless services technical roadmap, aligning it with the company's overall strategic goals.
  • Define product vision, goals, and KPIs to guide product development efforts.
  • Drive a matrix organization, that partners with business-oriented product partners, as well as cross functional technical resources, including product managers, engineers, designers, and other relevant roles.
  • Oversee the end-to-end product development process, from idea generation to launch, ensuring products are delivered on time and within budget.
  • Work closely with cross-functional teams, including Engineering, sales, marketing, and customer support, to gather input and ensure product-market fit.
  • Prioritize features, enhancements, and bug fixes based on market demand and customer feedback.
  • Manage the entire product lifecycle, including product launch, maintenance, and eventual retirement or replacement.
  • Work with agile teams as they perform feature of design, development, testing.
  • Continuously monitor product performance and customer satisfaction, making data-driven decisions for improvements.
  • Ensure that product development activities align with revenue and profitability targets, including opportunities in wireless "off-load".
  • Effectively communicate the Wi-Fi and wireless product strategies, updates, and performance metrics (in conjunction with the CPE Development engineering team) to executive leadership, stakeholders, and the broader organization.
  • Collaborate with sales and marketing teams to create go-to-market strategies and sales enablement materials.
  • Stay informed about industry regulations and compliance requirements relevant to Wi-fi and Wireless products and services.
  • Conduct trials based on customer requirements and develop products in collaboration with the entire technology organization.
  • Stay up to date with emerging technologies and industry trends to identify opportunities for innovation and product differentiation.
  • Define and drive opportunities to enhance the customer experience, including evolution of Portals and the use of automation or AI/ML in the delivery and support of their products.
    #LI-LP1


Qualifications

  • Bachelor's degree; MS or MBA preferred.
  • Five to seven years' experience successfully managing high profile cross-functional products for major Telecommunication company.
  • Minimum five years' experience in a product development and/or product operations role
  • Knowledge and extensive experience with Wi-Fi, FWA, Wireless (4G/5G) and private/unlicensed wireless (CBRS) is a must
  • Experience with broadband/cable background and heavily regulated B2B environment is desired
  • Extensive experience with engineering and technical architecture for various wireless solutions and differing deployment scenarios - ranging from homes to large outdoor venues is desired solutions
  • Proven experience with technical product management and product development
  • P&L knowledge with a strong track record of growth and accomplishments/achievements
  • Proven ability to collaborate across organizations.
  • Analytical thinker who uses data to drive decisions and balances both short- and long-term needs of customers.
  • Robust understanding of consumer behavior and experience using different channels to engage
  • Knowledge of Jira and Confluence


At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $133,661.00 - $219,586.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty

Top Skills

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What the Team is Saying

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The Company
HQ: Long Island City, NY
9,000 Employees
Hybrid Workplace
Year Founded: 1973

What We Do

We are a top broadband communications video services provider in the US utilizing the latest technology. We serve nearly 5 million residential and business customers across 21 states with an advanced portfolio of connectivity services, including Optimum Fiber Internet, Optimum TV and Optimum Mobile.

We also operate Optimum Media, an advanced advertising and data business, which provides audience-based, multiscreen advertising solutions to local, regional, and national businesses and clients, as well as hyper-local and international news networks through its News 12 and i24NEWS brands.

New to our portfolio is Juice Media. Juice is an emerging outcome focused, omni-channel customer acquisition platform.

Central to how our company operates is the idea of reinvention - fearless reinvention. And to meet the needs of our customers, we have built a company and team that is equipped to deliver on the Optimum promise and one that is reflective of the many diverse communities we serve. Optimum employees are driven, innovative, and know how to lean in and use their voices to challenge ideas and celebrate one another, understanding how they, as individuals, impact the greater team and our customers for the better.

Why Work With Us

Optimum is part of a family of brands under Altice USA covering the telecommunications, news, media and advertising spaces. There is overlap across all of our businesses and some roles offer the opportunity to support multiple brands!

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Employees engage in a combination of remote and on-site work.

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