Wholesale Sales Support Associate

About Us

Finance of America helps homeowners 55+ access the equity they’ve built while staying in full control of their home and their financial future. Through a range of reverse mortgage solutions, we help customers shape the retirement they’ve earned while continuing to evolve how we serve and work together.

Joining Finance of America now means stepping into a period of momentum and growth, with teams actively shaping what comes next and opportunities to make an impact and grow your career.

To learn more about us, visit www.financeofamerica.com

Purpose of Role

• Assists in increasing new partner approvals for assigned Wholesale Account Executive.
• Assists in maintaining existing relationships with approved partners.
• Improves number of brokers closing loans.
• Improves number of loans per mortgage broker.
• Provides education to new partners on Reverse Mortgages. This includes PDF Tutorials as well as Zoom Calls.
• Works directly with Underwriting on potential new borrower scenarios.
• Assists in training new partners on the company LOS systems.
• Assists in structuring new loans with partners to ensure the borrower receives the best available loan option.
• Educates and assists partners in calculating Broker Compensation and Origination Fees.
• Performs other duties as assigned.

Qualifications - Education - Required

• High School Diploma

Qualifications - Experience/Skills/Competencies

• Minimum 2 years sales/operations experience in the reverse mortgage industry
• Well organized and experienced with supporting a sales group and individual Senior Account Execs.
• Able to simultaneously manage multiple time sensitive projects and work in fast paced environment
• Self-starter, Able to work independently.
• Ability to problem solve and handle complex customer calls
• Ability to handle a minimum of 70 emails and/or phone messages a day with a high level of customer service
• Excellent time management skills
• Strong verbal communication skills
• Reversevision Software is preferred

Compensation

The base salary range for this position is ($50,000 - $60,000) inclusive of all geographical differences in the labor market. The base salary for the position will be determined based on factors such as the candidate’s work location, skills, education, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members in determining any final offer. We offer a competitive benefits package including health, dental, vision, life insurance, paid time-off benefits, flexible spending account, 401(k) with employer match, and ESPP.

Additional Information

The application deadline for this job opportunity is 7/1/2026.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. 

Finance of America is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.