Wholesale Sales Assistant

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.

Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!

Life @ToryBurch is Special Because:

When you join us, you’re joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits.

• Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
• We have the best team in the world and believe in paying competitively and rewarding for high performance.
• Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
• We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive sample sales.
• We are invested in your professional growth – you’ll have access to free executive coaching on-demand.
• We believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

This Role is Tailor-Made for You Because:

You are highly organized, detail-oriented, and thrive in a fast-paced wholesale environment supporting major department store accounts. You bring strong analytical skills, a proactive mindset, and the ability to manage multiple priorities while collaborating cross-functionally. You have a passion for retail, an interest in sales operations, and the ability to translate data into actionable insights that support a growing wholesale business.

A Day in the Life:

The typical day is… atypical.

You will support the Sales team in managing key wholesale accounts while ensuring operational excellence across reporting, order management, shipping, and market readiness. You will play a critical role in ensuring accurate execution and strong account relationships by balancing analytics, process management, and coordination across teams. During market, your role is to support all aspects of market appointments & preparation, send order confirmations and pull & update weekly selling reports, process all re-orders and RTVs. In addition, you’ll manage shipping, fulfillment management (past cancels, oversold etc.) and support the Sales team as needed.

Account & Sales Support

• Support Account Managers in day-to-day management of major wholesale accounts
• Pull and analyze weekly selling reports, including style, door, and topline performance
• Prepare materials for weekly sales and client meetings
• Review eCommerce sites to monitor assortment, pricing, and promotional activity
• Sample/ Imagery & copy management for each account
• Partner with marketing team to select seasonal SPA styles

Order Management, EDIs & Shipping

• Support all EDI processes including pricing updates, delivery changes, and shipping coordination
• Maintain shipping logs and track order status throughout the fulfillment lifecycle
• Monitor delivery windows, cancellations, and fulfillment risks; escalate issues as needed

• Pull seasonal order confirmations and share with accounts

• Process RTVs
• Partner with cross-functional teams to resolve processing or quality issues ahead of ship windows
• Manage Dropship contract review
• Fill in account order templates

Market & Product Support

• Assist in all aspects of market preparation and execution, including Nuorder line sheets, sample coordination, and showroom setup
• Support in market appointments
• Enter market orders and support assortment planning decks
• Own Cuts file
• Manage multi-category sample inventory and coordinate with sample and merchandising teams
• Support product data accuracy, including PDP copy, imagery, and line sheets
• Complete merch guides prior to market
• Post final production pull: Assist in Reconciling SAP Orders against account order sheets to identify any disconnects.

Reporting & Analytics

• Pull ATS (Available to Sell) and propose reorders to accounts
• Generate monthly and seasonal performance reports (actuals, MFR, selling analysis)
• Identify sales trends, risks, and opportunities to inform business decisions

To Land This Role:

The ability to communicate and demonstrate the Tory Burch brand initiatives and core values are essential.

• Prior Sales, Planning, Buying experience is preferred or relevant experience such as Industry related internships or working with a wholesale account (Specialty or Major Department store) for 1-2 years.
• Proficient in Excel, and especially skilled at V-Look Up and Pivot Table functions while having a strong understanding of retail math concepts.
• Bachelor’s Degree preferred.

Why You'll Want to Join Our Team:

How We Work Together

• Adaptable – We change before we have to
• Entrepreneurial – We own it
• Collaborative – There’s no “I” in Tory
• Client & Brand Focused – We put ourselves in Tory’s shoes
• Live the Values – We show up for each other
• Functional Expertise – We’re constantly learning and growing

#TeamTory Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

Compensation Range

The compensation range for this position is 22.00 USD - 29.00 USD. Our offer will be based on your relevant experience and work location.

Benefits Information

We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all eligible Tory Burch team members.

Equal Employment Opportunity Statement

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation

Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact [email protected].