Wholesale Operations Analyst

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.
Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. Tapestry has unwavering optimism and is committed to being innovative and wholly inclusive.
Primary Purpose: The Wholesale Operations Analyst is responsible for developing and improving scalable processes to support the commercial efforts of the Kate Spade New York Wholesale business in Europe. Reporting to the Wholesale Operations Manager, the Analyst will partner with Wholesale Sales, Wholesale Customer Service, Distribution Centres and Finance teams to improve processes, provide analysis and reporting, and support system upgrades. Additionally, the Analyst is responsible for post-market activities and order book management, ensuring timely delivery, mitigating risks, and meeting key performance metrics in partnership with Finance and Credit teams to elevate operational excellence for the brand.
The successful individual will leverage their proficiency in Wholesale Operations to:

• Collaborate with internal cross-functional teams to communicate inbound and shipping projections across monthly, quarterly, and annual timelines
• Own the analysis of fill rate vs order book reporting and identify product gaps and risks to the latest estimate
• Provide timely reporting and insights for internal teams, including mid-month/month-end recaps, pull-forward opportunities, and ad-hoc requests
• Own automated Wholesale allocations and proactively identify and resolve issues to ensure accuracy
• Align with Wholesale Sales team on requirements prior to onboarding new accounts or changes in processes
• Provide operational support to internal and external teams for current and prospective customers by communicating current and new processes
• Support the operational set up of all new accounts, price changes, returns, account enquires/quality issues and customer master data maintenance
• Coordinate 'not for sale' shipments (e.g. GWP's/uniforms) from Distribution Centres to accounts
• Provide ad-hoc reporting for Europe Wholesale Sales teams, including projections, reforecasts and order book reporting

The accomplished individual will possess:

• Previous experience in Wholesale Operations or a related field (e.g. Operations, Planning, Supply Chain etc)
• Experience in a retail/fashion environment is preferred
• Strong Excel skills, and experience using SAP and MicroStrategy
• Ability to build strong working relationships with cross-functional internal and external partners
• Skilled in data processing and analysis
• Strong problem-solving skills and proven ability to anticipate and address potential issues
• Highly analytical, attention to detail and results-oriented
• Excellent written and verbal communication skills

What Kate Spade can offer you:

• Hybrid working (3 days working from the office, 2 days remote)
• Option to finish early on a Friday (Flex Fridays)
• 1 Paid Volunteering Day per year and opportunities to volunteer with global projects
• Learning & Development opportunities
• Internal mobility & career progression
• Regular Social Events - Seasonal & Cultural
• Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion council

Other benefits include:

• 25 days holiday in addition to bank holidays
• Annual Incentive Plan (company performance bonus)
• Multi brand discount up to 50% off Coach & Kate Spade
• Private Healthcare with health assessment (Bupa)
• Bupa rewards - Financial wellbeing support and wellness discounts
• Private Dental Cover
• Free 24/7 support for family building, fertility and menopause with Maven
• Eyecare vouchers
• Employee Assistance Program
• Employer Pension Contribution
• Gym discount
• Interest free season ticket loan
• Cycle to work scheme

Our Competencies for All Employees

• Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at www.katespade.com