Wholesale Lending Services Control Manager - Senior Associate

Job Description
Join our dynamic Wholesale Lending Services team, where you'll help shape the future of risk and control management. We work together to deliver best-in-class lending solutions and support our clients' success in a fast-paced, collaborative environment.
As an Associate - Wholesale Lending Services (WLS) Control Manager in Commercial Banking, you play a key role in safeguarding our business by identifying, evaluating, and mitigating operational, regulatory, and reputational risks. You'll partner with stakeholders across the firm to drive a proactive risk and control culture, ensuring our processes remain robust and effective. Your work helps us meet client commitments and supports strategic priorities in an ever-evolving global landscape.
Job Responsibilities

• Evaluate and analyze the end-to-end risk and control environment to identify gaps and determine root causes of control breaks
• Ensure controls are properly designed, operating effectively, and support a proactive risk and control culture
• Perform ongoing analysis of program-related data and develop ad-hoc reports to support business strategies
• Assist with Control & Operational Risk Evaluation (CORE) mapping and documentation through process walkthroughs and deep dives
• Partner with colleagues across business, operations, legal, compliance, risk, audit, regulators, and technology to drive consistent operational risk practices and control programs
• Support control committees, risk mitigation efforts, key risk indicator tracking, and control design and effectiveness evaluation/testing
• Perform action plan validation testing and support Quality Assurance and CORE testing to meet control objectives
• Collaborate with business partners to create best practice solutions and drive process and control enhancements
• Provide expertise in risk/controls and support the development of corrective action plans

Required Qualifications, Capabilities, and Skills

• Bachelor's degree or equivalent experience
• Experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance; or equivalent subject matter expertise in a relevant business function
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
• Strong influencing skills and ability to build effective partnerships across businesses
• Excellent written and verbal communication skills, with the ability to influence business leaders
• Solid critical thinking, attention to detail, and analytical skills; able to synthesize large amounts of data and draw conclusions
• Flexible and adaptable to shifting priorities; able to manage competing priorities in a fast-paced, results-driven environment

Preferred Qualifications, Capabilities, and Skills

• Commercial Banking business knowledge and understanding of relevant regulations
• Strong interpersonal, collaboration, and relationship-building skills
• Ability to work autonomously to drive change and manage competing priorities
• Skilled in making informed decisions, influencing stakeholders, and justifying decision-making

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.