Join our Wholesale Lending Services (WLS) team and help shape a proactive risk and control culture. You’ll collaborate with diverse colleagues across business, operations, technology, and risk, making a meaningful impact on our global lending services.
As a Control Manager Vice President in Wholesale Lending Services (WLS), you support a global team dedicated to delivering a robust control environment. You will be part of the Commercial & Investment Bank (CIB) Business Operations Executive team, reporting to the WLS Control Manager Executive. In this role, you drive regulatory oversight, risk assessments, issue management, and ongoing evaluation of key processes and controls. You’ll work closely with partners across operations, technology, product, finance, credit risk, legal, compliance, and operational risk management to ensure WLS maintains best-in-class standards.
Job Responsibilities
- Foster a proactive risk and control culture by identifying process gaps and challenging the status quo
- Support business partners in analyzing key processes and heightened risks
- Conduct robust risk assessments to identify risks and key internal controls
- Manage control-related activities including Control & Operational Risk Evaluations (CORE), risk events, issues, action plans, and testing
- Provide leadership for end-to-end execution of CORE, including control breaks and resolutions
- Ensure business engagement in control-related activities
- Review and analyze program-related data to support business strategies
- Engage with control colleagues across business, operations, legal, compliance, risk, audit, regulators, and technology functions
- Advise business partners and functional groups on operational risk, emerging trends, risk events, and governance
- Develop and implement action plans to ensure sustainability of controls and issue management success
- Lead change management initiatives to drive systemic improvements
Required Qualifications, Capabilities, and Skills
- 5+ years of financial services experience in controls, audit, quality assurance, risk management, or compliance
- Advanced knowledge of control and risk management concepts, including designing and evaluating CORE
- Proficient in PowerPoint/Pitch Pro for executive presentations
- Experience managing people in business operations or risk/control roles
- Strong business knowledge and understanding of regulations and inherent risk profiles
- Exceptional written and verbal communication skills
- Excellent interpersonal, collaboration, and relationship-building skills
- Ability to work autonomously, adapt to shifting priorities, and thrive in a fast-paced environment
- Advanced analytical and problem-solving skills with attention to detail
Preferred Qualifications, Capabilities, and Skills
- Experience in leadership roles within business operations or risk/control functions
- Technical acumen to drive meaningful, systemic change
- Process analysis and design expertise to inform control design
- Ability to synthesize large amounts of data and train others to actionable results
- Experience in root cause analysis and corrective action identification
- Change management leadership and ability to influence stakeholders
**To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).**
About UsWe offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years of financial services experience in controls, audit, quality assurance, risk management, or compliance.
- Advanced knowledge of control and risk management concepts, including designing and evaluating Control & Operational Risk Evaluations (CORE).
- Proficient in PowerPoint/Pitch Pro for executive presentations.
- Experience managing people in business operations or risk/control roles.
- Strong business knowledge and understanding of regulations and inherent risk profiles.
- Exceptional written and verbal communication skills.
- Excellent interpersonal, collaboration, and relationship-building skills.
- Ability to work autonomously, adapt to shifting priorities, and thrive in a fast-paced environment.
- Advanced analytical and problem-solving skills with attention to detail.
- Authorized to work in the United States (no employment-based immigration sponsorship provided).
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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