Wholesale KYC EMEA Policy Lead - Executive Director

Job Description
At JPMorgan Chase, we are a global leader in financial services, committed to delivering exceptional value to our clients and communities. We are seeking a dynamic leader to join our Wholesale Know Your Customer Operations (WKO) team in the EMEA region. This role offers the opportunity to shape KYC policy and drive strategic initiatives that enhance our operations and compliance.
As an Executive Director in the EMEA WKO Policy team, you will spearhead the modernization and review of KYC policies, ensuring they are in line with global standards and regulatory requirements. Your role will involve close collaboration with the Global Financial Crime Compliance (GFCC) and senior stakeholders to implement policy changes and enhance processes. Your leadership will play a crucial role in managing partnerships across the Commercial and Investment Bank (CIB), delivering results in a complex environment.
Job responsibilities:

• Leads the EMEA WKO Policy team in assessing KYC policy changes and their impact.
• Initiates and drives KYC policy revisions to modernize requirements.
• Shapes operational execution as a Subject Matter Expert (SME).
• Leads and delivers changes related to EU AML reform.
• Oversees new processes and enhancements, ensuring risk mitigation.
• Manages relationships with GFCC and innovates for optimal outcomes.
• Fosters partnerships with stakeholders across CIB.

Required qualifications, capabilities, and skills:

• Extensive experience in AML/Financial Crime disciplines with substantive KYC experience.
• Ability to proactively assess and improve processes.
• Strong organizational and time management skills.
• Effective communication skills, both written and verbal.
• Strong influencing and negotiation skills.
• Knowledge of risk management tools.
• Strong analytical skills to drive initiatives to conclusion.
• Ability to lead in a changing business landscape.
• Strong relationship management skills.
• Proficiency in Microsoft Office products.
• BS/BA degree level education.

Preferred qualifications, capabilities, and skills:

• Demonstrated international experience with an understanding of global differences.
• Experience in managing complex stakeholder relationships.
• Innovative mindset with a focus on process improvement.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.