Whole Loans Operations, Analyst

Posted 18 Hours Ago
Be an Early Applicant
Dallas, TX, USA
In-Office
70K-90K Annually
Junior
Financial Services
The Role
Processes and services commercial loans and letters of credit, including booking, funding, payments, maintenance, collateral setup, reconciliations, GL balancing, and quality review. Researches loan documentation, payment histories, balances, and transaction errors; interprets credit agreements and resolves issues. Ensures accurate records, documentation, controls, and audit readiness while responding to requests from supported business areas.
Summary Generated by Built In
Whole Loans Operations, Analyst

Country: United States of America

It Starts With You:

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.  This is more than a strategic shift.  It’s a chance for driven professionals to grow, learn, and make a real difference.


If you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:
The primary function of the Whole Loans Operations, Analyst is loan/letter of credit booking, funding, payments and maintenance for the defined lines of business, or executing related controls, utilizing the systems and processes defined by management. The incumbent handles analytical components (i.e. interpreting credit agreements) related to various loan/fee accruals, calculations as well as ongoing/ad-hoc reconciliation and remediation, for commercial loan/letter of credit products, which include new loans, modifications and extensions.

  • Processes transactions involving booking and servicing commercial loans and letter of credit.

  • Researches and responds to incoming commercial loan requests received from business areas supported by the department.

  • Researches payment history, loan balances, and associated documentation including loan notes, forbearance agreements, and modifications.

  • Performs dollar transactions, collateral setup and maintenance, GL balancing, and quality review.

  • Creates and analyzes error reports, researching the payments log, and incoming wire transfer payments.

  • Ensures proper documentation is filed appropriately and is available for internal and external audits.

  • Identifies and resolves problems within established guidelines.

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

  • Bachelor’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required

Qualifications:

  • 1+ Years Working knowledge in Company's documentation and banking operations. - Required.

  • Requires excellent communication, good organizational skills, and attention to details.

  • Solid knowledge/skills of Microsoft Office Suite and various bank systems.

  • Ability to adapt quickly and be a team player.

  • Working knowledge in Commercial Banking.

  • Ability to meet deadlines.

  • Strong knowledge of the Syndicated and Commercial Loan products and markets.

  • Demonstrated knowledge of other banking products and the ability to apply that information to this role.

  • Expert knowledge of overall lending policies and procedures, credit analysis, underwriting, structuring, etc.

  • Excellent organizational, management, communication and customer service skills.

  • Solid judgment within broadly defined policies and practices.

  • Strong computer skills including Microsoft Office.

Certifications:

  • No Certifications listed for this job.

It Would Be Nice For You To Have:

  • Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Work Authorization & Sponsorship:
Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range:

Minimum:

$70,000.00 USD

Maximum:

$90,000.00 USD


We Value Your Impact:

Your contribution matters and it’s recognized.  You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers.  Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com) 

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.


EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at [email protected] to discuss your needs.

Skills Required

  • Bachelor's degree in a related field, or equivalent combination of work experience, training, military service, or education
  • At least 1 year of working knowledge in company documentation and banking operations
  • Excellent communication skills
  • Good organizational skills and attention to detail
  • Working knowledge of commercial banking
  • Knowledge of syndicated and commercial loan products and markets
  • Knowledge of other banking products and ability to apply that information to the role
  • Knowledge of lending policies and procedures, credit analysis, underwriting, and structuring
  • Microsoft Office Suite and strong computer skills
  • Ability to adapt quickly and work as part of a team
  • Ability to meet deadlines
  • Excellent organizational, management, communication, and customer service skills
  • Solid judgment within broadly defined policies and practices

Santander Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Santander and has not been reviewed or approved by Santander.

  • Retirement Support — A dollar‑for‑dollar 401(k) match up to 6% of eligible pay and immediate vesting are highlighted as core strengths, supporting long‑term savings. This is reinforced by company‑paid disability and life/AD&D coverage that bolster financial security.
  • Leave & Time Off Breadth — Paid time off typically ranges from 18–30 days in the U.S. with 11 paid holidays, plus dedicated volunteer and development time; the UK features a minimum of 25 days with buy/sell options. Some roles also use self‑managed PTO, offering additional flexibility depending on team norms.
  • Parental & Family Support — U.S. parental benefits include 8 weeks paid for all parents and a total of 16 weeks paid for birth mothers, with flexibility for reduced hours around childbirth. Caregiver leave and dependent‑care programs add further family support.

Santander Insights

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The Company
HQ: Boston, MA
136,172 Employees

What We Do

Banco Santander (SAN SM, STD US, BNC LN) is a leading commercial bank, founded in 1857 and headquartered in Spain and one of the largest banks in the world by market capitalization. The group’s activities are consolidated into five global businesses: Retail & Commercial Banking, Digital Consumer Bank, Corporate & Investment Banking (CIB), Wealth Management & Insurance and Payments (PagoNxt and Cards). This operating model allows the bank to better leverage its unique combination of global scale and local leadership. Santander aims to be the best open financial services platform providing services to individuals, SMEs, corporates, financial institutions and governments. The bank’s purpose is to help people and businesses prosper in a simple, personal and fair way. Santander is building a more responsible bank and has made a number of commitments to support this objective, including raising €220 billion in green financing between 2019 and 2030. In the first quarter of 2024, Banco Santander had €1.3 trillion in total funds, 166 million customers, 8,400 branches and 211,000 employees.

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