This position provides clinical support to Hospital Medical Services by setting patient appointments, maintaining records and providing customer service.
Position Requirements- High School graduate or equivalent.
- At least one year of medical office experience and ability to communicate well
- Competent in the use of computers, printers, facsimile machines, copy machines, business phones, document scanners and other office equipment and supplies.
- Office environment.
- Must be able to sit, stand, communicate in English, both verbally and in written form, squat, reach overhead, and operate a computer/keyboard and heard instruction as appropriate.
- Schedules appointments appropriately in Allscripts
- Maintains current patient information
- Provides simple medical advice under the direction of the physician
- Provides patients with info on HIPPA and insures compliance
- Maintains patient records
- Insures patients are informed of changes in office policies
- Scans patient paperwork/records
- Follows proper lifting techniques to prevent back injury
- Consistently verifies patient insurance information
- Follows scheduling instructions
- Consistently verifies insurance for eligibility and precertification if need
- Maintains open line of communication with all staff
- Answers phones politely and within 4 rings
Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being.
- Medical, Dental, Vision
- PTO
- Retirement Matching
- Tuition reimbursement
- Discount programs
- FSA (Flexible Spending Accounts)
- Identity Theft Protection
- Legal Aid
Williamson Health is an equal-opportunity employer and a drug-free workplace.
Skills Required
- High school diploma or equivalent
- At least one year of medical office experience
- Strong verbal and written English communication skills
- Proficiency with computers, printers, fax machines, copiers, business phones, document scanners, and office equipment
- Ability to sit, stand, communicate, squat, reach overhead, operate a keyboard, and hear instructions
What We Do
Williamson Health is a regional healthcare system based in Williamson County, Tennessee, with more than 2,300 employees across more than 30 locations and over 860 physicians and advanced care practitioners. The system provides exceptional healthcare across 60-plus specialties, featuring the flagship Williamson Medical Center, which offers state-of-the-art cardiology, advanced surgical technologies, and comprehensive emergency and inpatient services for both adult and pediatric patients.
