Compensation Amount:
30.00 USD HourlyJob Summary:
This position oversees the daily office operations at the marina including handling guest calls and emails, new hire orientation, maintains files and does general accounting duties. This position reports to the General Manager and may be required to supervise other staff positions.The starting pay rate for this position is $30/hr.
Job Description:
ESSENTIAL FUNCTIONS
- Maintain basic knowledge of computer software and internet applications.
- Maintain slip holder, business office and personnel files.
- Conduct new hire orientation when new team members are brought on
- Assist the manager with employee recruiting to include phone interviews and job fairs
- Maintain employee uniforms, parking passes, and name tags.
- Ensure that office supplies are maintained, organized, and replenished as needed.
- Ensure that guests are aware when they have received mail and/or packages.
- Ensure that payroll is accurately prepared and reported to the corporate office at the time designated.
- Ensure that accounts payable procedures are processed timely & accurately.
- Ensure that all proprietary, financial, and resident information is kept confidential.
- Monitor and record petty cash disbursements and reconcile to replenish.
- Process/file workers compensation claims.
- Respect and maintain confidentiality of the office, it’s records, and restricted information.
- Understand roll in the safety and Risk Management plans.
- Participate in the Manager on Duty program.
- Attend various community events.
- Attend all required training, in-service, Workday Trainings, and staff meetings.
- Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
- Maintain a positive and professional demeanor toward guests and co-workers.
- Adhere to all policies and procedures of Guest Services Salaried and Hourly Handbooks.
- Perform other duties as assigned.
SKILLS AND KNOWLEDGE REQUIREMENTS
- An Associate’s Degree or equivalent in Business, Hospitality Management, Human Resources, or related field from two-year College or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience.
- At least two years of related experience in a Hospitality setting.
- Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
- Advanced Excel skills as well as proficiency with internet-based computer skills
- Strong attention to detail and organizational skills.
- Ability to communicate with people clearly and professionally.
- Ability to handle multiple priorities at the same time.
PHYSICAL AND MENTAL REQUIREMENTS
- Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise moves in a constantly changing environment.
- Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
- Ability to sit or stand at a desk to work at a computer for extended amounts of time.
- Ability to withstand temperatures in indoor environments.
- Reading and writing work-related documents in English.
- Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
- Constantly communicates and receives verbal communication with other employees in fast-paced environment.
- Physical presence at the job site is essential to perform job duties.
EQUIPMENT USED
- Typical office equipment (computers, multi-extension phone system, fax, copiers, scanners, among others).
Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.
Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Skills Required
- Associate's degree or equivalent in Business, Hospitality Management, Human Resources, or a related field; or equivalent combination of education and experience
- One to two years of related experience and/or training
- At least two years of related experience in a hospitality setting
- Clear English speech recognition, comprehension, and communication
- Advanced Microsoft Excel skills
- Proficiency with internet-based computer skills
- Strong attention to detail and organizational skills
- Ability to communicate clearly and professionally
- Ability to handle multiple priorities simultaneously
- Ability to lift, carry, and push up to 50 pounds occasionally
- Ability to work physically onsite at the job location
What We Do
Guest Services, Inc. is a hospitality management company that provides customized services for clients in dining, resorts, hotels, state and national parks, and senior living communities.
