Position Summary: We are looking for a skilled and experienced Supervisor to lead our Wheelchair Services team in the aviation industry. In this role, you’ll be in charge of making sure our services run smoothly, safely, and efficiently while also helping the business grow. You’ll manage daily operations, lead staff, and work with others across the company to ensure top-level service for all passengers.
Pay: $18.00 per hour.
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Staff & Management
ResponsibilitiesMain Responsibilities:
- Lead and manage the daily operations of the Wheelchair Services team.
- Make sure all services meet safety rules, airline standards, and company policies.
- Monitor performance, solve problems, and improve how things are done.
- Manage team schedules, staffing needs, and workflow to ensure smooth service delivery.
- Train, coach, and support team members to meet high customer service standards.
- Track performance and financial results, helping the division stay on budget.
- Build strong working relationships with airline partners, airport staff, and other teams.
- Stay up to date with industry trends, changes in regulations, and customer needs.
- Help plan for future growth by improving services and finding new opportunities.
- Represent the team at meetings, events, and with external partners.
Qualifications:
- High school diploma or equivalent work experience.
- Experience as a supervisor or team leader (aviation or transportation a plus).
- Strong knowledge of safety procedures and service standards.
- Proficient in the English language
- Excellent leadership, communication, and organizational skills.
- Experience with managing people, schedules, and budgets.
- Able to work well with different departments and leadership levels.
- Comfortable working in a fast-paced, changing environment.
- Must be able to successfully obtain and maintain a SIDA badge.
Preferred (But Not Required):
- Background in aviation, customer service, or airport operations.
- Experience with planning and business development.
- Knowledge of aviation technology and wheelchair service systems.
- Bilingual – especially Spanish or other common airport languages.
Work Environment:
- May require early, late, or weekend hours depending on business needs.
Skills Required
- High school diploma or equivalent work experience
- Experience as a supervisor or team leader
- Knowledge of safety procedures and service standards
- Proficiency in English
- Strong leadership, communication, and organizational skills
- Experience managing people, schedules, and budgets
- Ability to work effectively across departments and leadership levels
- Ability to work in a fast-paced, changing environment
- Ability to successfully obtain and maintain a SIDA badge
- Background in aviation, customer service, or airport operations
- Experience with planning and business development
- Knowledge of aviation technology and wheelchair service systems
- Bilingual ability, especially Spanish or another common airport language
ABM Industries Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABM Industries and has not been reviewed or approved by ABM Industries.
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Healthcare Strength — Health coverage includes medical, dental, and vision, with some options described as strong (including no‑deductible choices) and added features to support condition management alongside expanded wellness benefits. Programs such as an Employee Assistance Program and FSA/HSA options further support physical and mental wellbeing.
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Retirement Support — A 401(k) savings plan with company match and immediate vesting supports long‑term savings. Complementary protections like life, AD&D, and disability insurance bolster financial security.
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Wellbeing & Lifestyle Benefits — Perks such as paid holidays, vacation and sick/bereavement time, commuter benefits, and discount programs are part of the offering. An emergency relief fund for financial hardship provides additional practical support for eligible employees.
ABM Industries Insights
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