WGL BO | Nov 17, 2025 - REF36135I

Posted 3 Days Ago
Be an Early Applicant
PH
Entry level
Artificial Intelligence • Analytics
The Role
The position involves providing back office and customer-facing solutions, with a focus on exceptional service and support. It includes competitive pay and benefits, training, and growth opportunities.
Summary Generated by Built In
Company Description

We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win.

Sutherland was founded 35 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.

Additional Information

Our employees enjoy:

  • Competitive compensation packages inclusive of base pay, incentives, over-time and shift differentials for certain shifts.
  • Annual merit increase based on performance.
  • Paid Training whether onsite or in work at home.
  • Discounts for several corporate and retail partners for services and products once Sutherland ID is presented.
  • Excellent training and supervisory support - to help you feel comfortable servicing our customers.
  • Competitive Salary with attractive and attainable PBI structure.
  • Paid vacation and sick leave annually.
  • Exceptional Health and Life Insurance Plan
  • Lunch benefits and subsidy.
  • Onsite lunch concessionaire at reduced rates.
  • Transportation/ Shuttle Services - Free transportation home for shifts that end after 9:00 pm and pick-ups for shifts that begin before 6am
  • Free On-site medical suite with nurse and medical doctor.
  • Daily Refuel Plan - Robust and dynamic schedule of activities to keep employees energized both at home and in the office.
  • Paid referral program
  • Career development & growth opportunities for advancement.
  • Excellent Reward and recognition programs.

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The Company
HQ: Pittsford (Rochester), NY
39,547 Employees
Year Founded: 1986

What We Do

We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences!

Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.

For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation.

We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.

We call it One Sutherland. #MakeDigitalHuman

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