WFM Senior Engineer (Productivity)

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. 

Job Description:

About TJX:

TJX is a Fortune 100 company that operates off-price retailers of apparel and home fashions. TJX India - Hyderabad is the IT home office in the global technology organization of off-price apparel and home fashion retailer TJX, established to deliver innovative solutions that help transform operations globally. At TJX, we strive to build a workplace where our Associates’ contributions are welcomed and are embedded in our purpose to provide excellent value to our customers every day. At TJX India, we take a long-term view of your career. We have a high-performance culture that rewards Associates with career growth opportunities, preferred assignments, and upward career advancement. We take well-being very seriously and are committed to offering a great work-life balance for all our Associates.

What you’ll discover:

Inclusive culture and career growth opportunities

Global IT Organization which collaborates across U.S., Canada, Europe and Australia,

Challenging, collaborative, and team-based environment

Our Organization:

The Global Workforce Management Delivery organization is responsible for delivering technology solutions to drive growth, enable efficiency, and improve the associate experience for a cross functional set of Global users. We innovate across all TJX banners to ensure first-class workforce management process for our associates, modern labor budgeting and planning models, enable streamlined communication and collaboration cross functionally, facilitate enhanced productivity and much more!

We are on a mission to modernize our solutions, which include extending our solutions globally and exploring rationalization opportunities and employee self service / mobile solutions. We aspire to align with our global partners to deliver high value products and streamlined experiences to our associates. Our commitment is to lead the way, empowering our team to drive efficiencies, grow skills, and deliver great solutions.

What you’ll do:

The North American Solution Delivery Selling & Store Operations Team is responsible for managing Front and Back of Stores solutions within TJX IT. The organization delivers capabilities to the stores that enrich the Customer and Associate experience and provide business value. We seek a motivated, talented, experienced Senior Engineer to help guide the lifecycle of these capabilities through planning, design, and delivery within Back of Stores modernization strategy

In this role you will be responsible for developing the technology associated with the Workforce Management (operations, productivity, product flow, etc.) solutions for a cross functional set of North American and Europe users. Using your Engineering mindset, you will help deliver solutions to our rapidly growing US, Canadian and Europe partners.  In this role, you will work in the Workforce Management scrum team, a part of the Global Back of Stores Agile Release Train.

You will help design, configure and develop features and services enabling key business priorities for optimal business value.  You will own the technology aspect for Global Workforce Management systems: Kronos Workforce Central and WorkJam, helping develop the integrations, monitoring the integrations, configuring the system etc., You will work in a fast-paced environment which will challenge you to think creatively and exhibit an agile mindset.  All the solution delivery work will be done within the Scaled Agile Framework (SAFe)

Responsibilities

• Develop new features and services that are low-medium level of complexity working with the product/platform/infrastructure/security team
• Design, code, deploy & support working software/technology component, working collaboratively with architects and other engineers.
• Responsible for code analysis, debugging, review and execution of unit/integration tests. Create test automation scripts.
• Responsible for delivering clean, secure, performant code / technology components that meets all the non-functional requirements.
• Sets up application jobs, creates test data, and supports deployment, all at a medium to high level of complexity.
• Actively participates in Development process definitions, best practices and standards.
• Should help write stories or add details to the stories
• Mentor other engineers on the team.

Skill/Knowledge

• 5+ years of Experience in Developing, Solutioning productivity tools (like Workjam, Reflexis, etc)
• Experience with integrating across different systems including UKG Pro WFM
• 2+ years of experience with API management, data mapping and building distributed systems
• 2+ years of experience with Middleware technologies like MoveIT automation, etc
• 2+ years of experience with Python, Java, data modeling
• 3+ SaaS/Cloud Practices
• Strong analytical skills to identify, diagnose, and resolve integration issues
• 3+ years of experience with Automation Technologies (Tosca)
• 2+ years of experience developing applications using databases ex., Oracle, SQL Server, PostgreSQL, CosmosDB etc.,
• 2+ years of experience with Agile and DevOps tools such as Git/Gitlab, SonarQube, JIRA, Confluence etc.,
• Preferred Experience:
  • Knowledge of Middleware Technologies like Boomi, Apigee, MOVEit Automation, etc.,
  • Knowledge of Oracle HRIS, Workday etc., with respect to integrating with UKG Time & Attendance systems
  • Knowledge and Experience with Retail business process
  • Knowledge of Agile and DevOps tools such as Git/Gitlab, SonarQube, JIRA, Confluence etc.,
• Ability to problem solve and troubleshoot
• Ability to use Jira and Confluence and source code management tools such as Git
• Knowledge of & experience in DevSecOps best practices.
• Ability to adapt easily to changing requirements and priorities
• Assumes responsibility for providing a high level of customer service and takes personal accountability for outcomes
• Strong critical thinking & influencing skills
• Demonstrates lean agile mindset and embraces the culture of continuous improvement and learning
• Works independently and/or as part of a team
• Good verbal and written communication skills
• Experience with the software development lifecycle, within an AGILE environment
• Bachelor’s Degree or equivalent Engineering skillset / training / work experience in relevant technical domain

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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