WFD Specialist - Onboarding & On-the-Job-Training (OJT)

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Responsibilities and Tasks:

Onboarding:

• Facilitate orientation classes, workshops and cohorts both in-person and virtually to new team members, leaders, and onboarding buddies and mentors
• Perform onboarding sustaining responsibilities, including the review of the TPG headcount forecast to identify new hire start dates, sending new hire welcome emails, organizing new hire and intern onboarding cohorts, enrolling new team members into training courses, and working with leaders to identify onboarding mentors and buddies for new hires
• Use metrics to evaluate and improve onboarding programs and courses
• Coordinate with leaders to create, review, and improve onboarding plans for new team members based on their functional group and job role
• Pull data and create reports to evaluate onboarding processes and opportunities for improvement
• Provide inputs to improve work efficiency and quality

On-The-Job Training

• Conduct job task analyses (JTA) to identify the responsibilities, tasks, knowledge and skills
• Establish OJT curricula and learning items to support team member training of assigned work tasks
• Develop task-based certification checklists to evaluate team member proficiency
• Work with SMEs to develop and maintain managed training documents tied to certification learning items
• Measure onboarding and OJT effectiveness, working with customer groups to implement improvements
• Communicate regularly with leaders from assigned areas to gather training needs and report on training initiatives
• Follow up on training requests to defined service-level agreements, and escalate when unable to complete independently

Documentation

• Identify business needs and determine content requirements for target audience
• Use standard English grammar, mechanics, and composition
• Adhere to appropriate standards, styles, and templates
• Create and modify graphics and images
• Edit and proofread documentation for accuracy
• Store documents in the appropriate repository, using the correct document securities and keywords
• Monitor and follow up on change requests
• Facilitate periodic document reviews for managed resources

Data Analysis & Reporting

• Extract and categorize data for analysis, visualization and decision making
• Develop graphs and charts for reporting
• Create, publish, and refresh reports on an agreed-upon cadence by stakeholders

Program Ownership

• Facilitate the planning, implementation and evaluation of an assigned program using the fiscal-year roadmap process
• Document key business processes, guidelines and standards
• Identify gaps or discrepancies that exist and outline appropriate interventions
• Integrate best practices
• Establish metrics, set targets, collect data and measure results
• Establish internal process health metrics to monitor program effectiveness and efficiency
• Implement feedback systems for continuous improvement

Project Management

• Lead project meetings, and complete assigned actions on time
• Develop the project charter with problem statement, scope, objectives, and success criteria
• Ensure project alignment with organizational goals
• Identify project core team members and stakeholders
• Develop the work breakdown structure to include milestones, deliverables, schedule, critical path, communication, and recovery plans
• Determine required resources
• Monitor project execution, manage changes, and mitigate risks
• Evaluate project effectiveness in meeting objectives, deliverables and milestones
• Prepare and present project closing report to stakeholders
• Facilitate transition to sustaining mode when applicable

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.

To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please contact [email protected]

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.