About Us
Vertex Service Partners is a home improvement services company focused on residential roofing and other exterior services across the United States. Backed by Alpine Investors, a top-decile private equity fund with $4.0 billion of committed capital, Vertex is building a best-in-class national platform. Our company is built on our core values—servant leadership, unwavering character, a growth mindset, persistence, empowerment, pace, and fun—and guided by three pillars: being the Employer of Choice, Partner of Choice, and Contractor of Choice. We offer transformative support in operations, marketing, training, talent, finance, and technology, all while preserving the autonomy of local brands.
Vertex Service Partners is seeking a Sales Trainer to support the onboarding, development, and ongoing success of Roof Inspectors (RIs) throughout the West Region. This role will work closely with the Director of Training and Sales Managers to ensure every new hire enters the field prepared, confident, and equipped for success. The Sales Trainer will play a critical role in delivering Vertex Sales University (VSU) programming, coordinating onboarding logistics, providing coaching and field support, and reducing administrative and training burdens on branch leadership so they can remain focused on driving revenue.
Key Responsibilities
New Hire Onboarding & Training:
- Lead and coordinate first-week onboarding activities for all new Roof Inspectors, both virtually and onsite at branch locations.
- Facilitate onboarding sessions including I-9 verification, employee handbook review, and new hire orientation.
- Deliver training on roofing anatomy, products, and systems, including hands-on roof walkthroughs when available.
- Conduct CRM and technology training to ensure new hires are prepared to operate effectively in the field.
- Coordinate scheduling for ride-alongs, role-play sessions, team introductions, and field training activities.
- Prepare and distribute onboarding materials, training resources, welcome kits, swag bags, and branded items.
Vertex Sales University (VSU) Support:
- Attend and co-facilitate Vertex Sales University training sessions alongside the Director of Training.
- Assist with grading, testing, coaching, and development of new Roof Inspectors throughout the VSU program.
- Conduct post-VSU follow-up activities, including score updates, coaching sessions, and performance reviews.
- Provide ongoing support and coaching to new and existing Roof Inspectors between VSU training cycles.
Field Coaching & Development:
- Travel to branch locations to ride along with Roof Inspectors and provide actionable coaching and feedback.
- Partner with Sales Managers to reinforce training concepts and support rep development.
- Conduct one-on-one coaching sessions focused on skill development, confidence building, and performance improvement.
Program Administration & Logistics:
- Manage onboarding logistics, including ordering and shipping training materials, roofing bags, uniforms, and branded merchandise.
- Coordinate with IT (Dataprise) to provision devices, applications, and technology resources for new hires.
- Collect and track onboarding information, uniform sizing, equipment requests, and training completion records.
- Maintain organized records of trainee progress, assessment scores, certifications, and onboarding milestones.
- Assist the Director of Training in maintaining and updating training materials, content, and resources.
Key Outcomes
- Deliver a consistent, high-quality onboarding experience for all new Roof Inspectors across the West Region.
- Improve new hire readiness, confidence, retention, and speed-to-productivity.
- Successfully support Vertex Sales University training cycles and participant development.
- Ensure timely and accurate completion of onboarding logistics, technology setup, and training requirements.
- Provide ongoing coaching and development that improves field performance and sales effectiveness.
- Maintain accurate training records and onboarding documentation to support operational excellence.
Qualifications & Characteristics
Required:
- Experience in sales training, onboarding, coaching, or employee development.
- Strong facilitation, presentation, and communication skills.
- Ability to build relationships and influence learners across multiple locations and levels of the organization.
- Excellent organizational and project management skills with strong attention to detail.
- Comfortable facilitating both virtual and in-person training programs.
- Proficiency with CRM systems, Microsoft Office, and training technologies.
- Ability to travel up to 25% throughout the West Region.
- Self-starter with the ability to thrive in a fast-paced, entrepreneurial environment.
Preferred:
- Experience within residential roofing, home improvement, or construction-related industries.
- Experience supporting sales onboarding and consultative sales training programs.
- Familiarity with Vertex Sales University methodologies and training frameworks.
- Experience creating or maintaining training materials, presentations, and learning content.
- Prior field sales experience and/or sales management experience.
What You’ll Get
- Competitive salary and bonus opportunity.
- Direct exposure to sales leadership and training strategy initiatives.
- Opportunity to help shape and develop the next generation of Vertex sales professionals.
- Collaborative work environment focused on growth, development, and continuous improvement.
- Career advancement opportunities within a rapidly growing national platform.
Compensation
- Base Salary: $100,000
- On-Target Earnings (OTE): up to $150,000
- Bonus eligibility tied to new hire performance and retention metrics.
- Additional compensation opportunities may be available based on role scope and experience.
Compensation for this role may be provided as hourly pay, salary, commission, piece-rate, bonuses, incentives, or a combination of these methods, depending on the position. The “Estimate of Total Expected Annual Earnings” listed reflects our good-faith estimate of what we reasonably expect to pay for this role, based on factors such as experience, skills, candidate geographic location, state the job is located in, historical trends, and business needs. Actual earnings may vary.
Where required by law, we also provide a general description of benefits and other forms of compensation offered, which may include health insurance, retirement plans, paid time off, and other employee programs.
Benefits:
Full-time employees are eligible to participate in the following benefits:
- Health, Dental, and Vision Insurance
- 401(k) with company match
- Company sponsored Life and AD&D coverage
- Paid Time Off
- Opportunities for growth and on-the-job training
Why Join Us?
- Build Something Big – Shape processes for a rapidly growing organization.
- Growth-Oriented Culture – Work in a dynamic, people-first environment.
- Make an Impact Across Regions – Partner with business leaders to drive meaningful change.
Apply Today!
Vertex Service Partners is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information. Applicant Privacy Policy
Skills Required
- Experience in sales training, onboarding, coaching, or employee development.
- Strong facilitation, presentation, and communication skills.
- Ability to build relationships and influence learners across multiple locations and levels of the organization.
- Excellent organizational and project management skills with strong attention to detail.
- Comfortable facilitating both virtual and in-person training programs.
- Proficiency with CRM systems, Microsoft Office, and training technologies.
- Ability to travel up to 25% throughout the West Region.
- Self-starter with the ability to thrive in a fast-paced, entrepreneurial environment.
- Experience within residential roofing, home improvement, or construction-related industries.
- Experience supporting sales onboarding and consultative sales training programs.
- Familiarity with Vertex Sales University methodologies and training frameworks.
- Experience creating or maintaining training materials, presentations, and learning content.
- Prior field sales experience and/or sales management experience.
What We Do
Vertex Service Partners is building a community of like-minded companies and leaders that aspire to provide compelling career opportunities for employees and build enduring relationships of trust with homeowners by consistently delivering amazing customer experience. Vertex operates with four core tenants: (1) Contractor of Choice, (2) Employer of Choice, (3) Partner of Choice, and (4) Growth Mindset. Contractor of Choice: We seek to build a customer experience that is 50x better than the competition’s. We utilize technology, best practice sharing, and a customer-first mindset that permeates to our core throughout our organizations to consistently innovate and provide a world-class customer experience that delivers peace of mind to our customers. Employer of Choice: We believe that people are the core drivers of success in any company. Being the best place to work is the only way to win. Our brands aspire to be the destination of choice for estimators, tradespeople, and leaders; create cultures and brands that people are proud to work for; and offer best-in-class training and compelling career paths. Partner of Choice: We strive to make a partnership with Vertex the best decision an owner makes, for themselves and their team. Growth Mindset: We are Relentless in Our Pursuit of Perfection. We exist to serve and to help our Partners become stronger, better, true versions of themselves, allowing them to realize their full potential, be the best employer and service provider in their local community, and honor the legacy of those individuals who started the business. We provide a wide range of world-class resources through our Partner Services team to help businesses flourish for the long-term.
