Location: Long Beach, CA
Reports to: VP of Operations / COO
Compensation: $140,000 – $150,000 yearly base + performance bonus
The West Coast Regional Director of Operations is responsible for leading Cargomatic’s port and drayage operations across the Western United States, with primary accountability for the Long Beach/Los Angeles market. This role owns regional operational performance, P&L outcomes, service reliability, and execution across multiple terminals and customers in a complex, high-volume port environment.
This position requires a hands-on operations leader with deep experience in drayage and intermodal logistics, capable of managing multi-site teams, carrier networks, and external stakeholders while driving financial discipline and operational consistency.
Core Responsibilities
- Own end-to-end operational performance for the West Coast region, including service levels, cost control, and margin performance
- Lead and develop terminal managers, supervisors, dispatch, and operations teams across multiple locations
- Maintain full responsibility for regional P&L, budgeting, forecasting, and operational planning
- Oversee port and drayage operations, including carrier capacity, turn times, dwell, utilization, and empty miles
- Build and manage a high-performing carrier and vendor network, including rate negotiations and performance management
- Serve as senior escalation point for customer, carrier, and operational issues
- Partner with Sales, Finance, Product, and Engineering to align commercial strategy, operational execution, and technology enablement
Labor, Compliance, and Continuous Improvement
- Lead labor strategy in unionized and labor-sensitive environments and partner with HR and Legal on employee relations
- Ensure compliance with DOT, FMCSA, CARB, safety, and environmental regulations
- Drive continuous improvement initiatives focused on efficiency, scalability, and service quality
- Leverage operational data and TMS tools to improve visibility, decision-making, and execution
Success Measures
- Regional EBITDA and margin performance
- On-time pickup and delivery performance
- Cost per move and operational efficiency metrics
- Carrier performance, utilization, and retention
- Safety, compliance, and employee engagement outcomes
- Customer satisfaction and account retention
Qualifications
- 10+ years of operations leadership experience in logistics, trucking, drayage, or intermodal transportation
- Proven success managing multi-site operations and regional P&L
- Strong understanding of West Coast port operations; LA/Long Beach preferred
- Experience leading large, distributed teams and operating in fast-paced environments
- Strong financial acumen and comfort making data-driven decisions
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Flex PTO
- Other standard company benefits
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What We Do
Trusted by 19 of the top 20 importers, Cargomatic leverages the latest innovations to deliver comprehensive short-haul logistics solutions powered by the industry’s most sophisticated technology platform. The company offers a true one-stop shop—one provider for all U.S. markets managed in one technology platform with a single point of contact for the entire shipment life cycle. Services include LTL, LCL, FTL, FCL, Drayage, Intermodal, White Glove, Final Mile and Storage/Yard Management. Cargomatic’s network of subsidiary-owned assets, owner-operators and fleets provides customers with daily access to more than 35,000 trucks in 50 markets, including the nation’s top 20 ports. At Cargomatic, We Deliver More.
Why Work With Us
At Cargomatic, we tackle logistics challenges with innovative, tech-driven solutions. Our team is empowered to make a real impact in an environment that values curiosity, collaboration and growth. Join us to be part of a forward-thinking culture where passionate people drive meaningful change in how goods move across the globe.
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