West Coast Country Manager

Posted 9 Days Ago
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Fontana, CA
7+ Years Experience
Artificial Intelligence • Big Data • Computer Vision • Robotics • Virtual Reality
The Role
The Country Manager will oversee regional operations and drive business development for JDL's U.S. logistics division. Key responsibilities include managing operational efficiency, leading sales strategies, financial oversight, and fostering client relationships while collaborating with global teams.
Summary Generated by Built In

Job Title: West Coast Country Manager

Location: Fontana, California 

Base Salary: $150,000 - $200,000 annually

Compensation may vary outside of the listed range based on several factors, including the candidate’s qualifications, skills, experience, competencies, and geographic location. Base salary is just one component of the comprehensive Total Rewards package offered to recognize and reward employees for their contributions. This role may also be eligible for additional discretionary bonuses, incentives, and restricted stock units.

Company Overview: JDL is a leading third-party logistics (3PL) provider, headquartered in China with a global presence. We specialize in delivering innovative supply chain solutions for diverse industries. As we expand our operations in the U.S., we are seeking a dynamic Country Manager to oversee all aspects of our American business, driving growth and operational excellence.

Position Overview: The country Manager will be responsible for overseeing the regional operations, including business development, operational efficiency, and sales strategy. Reporting directly to the global leadership team in China, the CM will play a critical role in ensuring the success of the U.S. business, fostering client relationships, and driving expansion within the market. This is a senior leadership role requiring strategic oversight, operational expertise, and the ability to lead cross-functional teams in a fast-paced, dynamic environment.

Key Responsibilities:

  • Operational Leadership: Oversee daily operations of the regional division, ensuring efficiency, productivity, and compliance with company standards and regulations.
  • Business Development: Develop and execute strategies to grow market share, expand into new regions, and build partnerships with key clients.
  • Sales Management: Lead sales teams to meet and exceed revenue targets by identifying new business opportunities and nurturing client relationships.
  • Financial Oversight: Manage the division’s P&L, budget planning, and financial performance, ensuring profitability and cost control.
  • Strategic Planning: Align U.S. operations with the overall global business strategy, setting short- and long-term goals.
  • Team Leadership: Build, mentor, and manage a high-performing team across operations, sales, and customer service.
  • Client Relations: Serve as the primary point of contact for key clients, ensuring satisfaction and working closely with them to tailor solutions to their needs.
  • Cross-Border Collaboration: Coordinate with global teams in China to align U.S. operations with international standards and objectives.

Qualifications:

  • 10+ years of experience in logistics, supply chain management, or a related field, with a strong focus on 3PL operations.
  • Proven track record in senior leadership roles with responsibility for business development, sales, and operational oversight.
  • Experience managing multi-location operations and large teams.
  • Strong financial acumen, with experience in budgeting, forecasting, and P&L management.
  • Excellent communication and interpersonal skills, with the ability to lead cross-functional teams.
  • Ability to navigate and work effectively in a global matrix organization.
  • Fluent in Mandarin (preferred but not required).
The Company
HQ: Beijing
28,380 Employees
On-site Workplace
Year Founded: 1998

What We Do

JD.com, Inc. (Nasdaq: JD) is China's largest retailer, online or offline, and the world's third largest Internet company by revenue.

With more than 300 million customers, JD.com is expanding quickly in China because consumers increasingly demand the authentic, high-quality products JD is known for. We work closely with both domestic brands and top international brands to bring fresh food, apparel, home appliances, baby products and more to Chinese consumers.

To power this massive business we operate our own nationwide logistics network, from warehouses to the last mile. We can deliver up to 90% of orders same- or next-day, making our service the fastest and most reliable delivery service of any large-scale e-commerce company in the world.

By investing in the most cutting edge technologies, JD.com is shaping the future of retail in China and beyond. Our scientists are working on innovative solutions for all parts of our business using big data, artificial intelligence, robotics, computer vision, virtual and augmented reality, unmanned vehicle systems, and more.

Headquartered in Beijing, JD.com is a Fortune Global 500 company with offices around the world, including in New York, Tokyo and a research and development center in Silicon Valley.

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