Wellness Sales Manager
Location: Orlando, FL
Employment Type: Full-Time
Compensation: $100,000 + bonus
Serenity is hiring a Wellness Sales Manager who has built a career at the intersection of client experience and revenue performance. Someone who is ready to bring that to a growing, mission-driven company. If you've led a team in a wellness, aesthetic, or premium health services environment where sales results and service quality both had to be exceptional, you already understand what this role demands. You'll own the full location: the people, the operation, the member journey, and the commercial outcomes. We're looking for someone who has done this before and wants a bigger stage to do it on.
What You'll Be Responsible For
- Manage all aspects of daily operations at a high-volume wellness location — team oversight, scheduling, floor presence, and service standards
- Lead the sales effort for your location, driving membership growth, service conversions, and consistent achievement of revenue targets
- Create a member experience that is warm, professional, and results-driven — from first contact through long-term retention
- Develop your team through regular coaching, clear expectations, and a culture where accountability is the norm
- Track and act on location KPIs — revenue, conversion rates, retention, and service quality — making operational adjustments based on what the data shows
What We're Looking For
- Experience managing a wellness center, med spa, aesthetic clinic, or comparable premium health and service environment is strongly preferred
- A track record of driving sales in a membership or service-based model — you've hit targets and have the outcomes to back it up
- Accountability to KPIs is second nature — you've owned them, reported on them, and used them to make better decisions
- Proven ability to lead and develop teams with measurable results: performance improved, people grown, standards raised
- Direct and effective in performance conversations — you address issues clearly and follow through on what's agreed
- Operationally sharp and commercially motivated — you hold both to the same standard
Compensation & Benefits
- $100,000+ annually plus bonus incentives
- 90% employer-paid medical, dental, and vision coverage
- 401(k) retirement plan
- 10 PTO/PST days to start, 15 after year one + 10 paid holidays
About Serenity
Serenity is a technology-driven company delivering advanced, evidence-based wellness solutions for members seeking meaningful health outcomes. We operate premium service locations and hold every aspect of the experience to a high standard. Our best location leaders are people who have come from the wellness and health services world and are ready for a company that invests in them the same way they invest in their teams. If you've led with both heart and results and you're looking for the right next move, this is worth a conversation.
Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.
Skills Required
- Experience managing a wellness center, med spa, aesthetic clinic, or comparable premium health/service environment
- Proven track record of driving sales in a membership or service-based model (meeting revenue targets)
- Accountability to and experience owning location KPIs (revenue, conversion, retention, service quality)
- Proven ability to lead, develop, and coach teams with measurable performance improvement
- Direct and effective performance management skills (addressing issues clearly and following through)
- Operationally sharp and commercially motivated with experience making operational adjustments based on data
- Successful completion of background check and drug screening (employment contingent)
What We Do
Serenity Mental Health Centers provides compassionate, innovative, and evidence-based psychiatric care for conditions like depression, anxiety, PTSD, and ADHD, offering advanced treatments such as TMS and ketamine therapy.
