Position Summary:
The Wellness Coordinator serves as the first point of contact for patients and plays a vital role in creating a welcoming, professional, and efficient clinic environment. This role combines customer service, patient education, and administrative support to ensure patients receive an exceptional experience while promoting the benefits of ongoing chiropractic care.
Key Responsibilities:
- Greet patients with professionalism, warmth, and enthusiasm.
- Assist patients with check-in, paperwork, and membership enrollment.
- Educate patients on the benefits of routine chiropractic care and available wellness plans.
- Answer phone calls, schedule appointments, and manage patient inquiries.
- Support chiropractors by ensuring smooth patient flow within the clinic.
- Maintain accurate records and handle point-of-sale transactions.
- Assist with community outreach and in-clinic marketing initiatives to increase patient engagement.
- Ensure the clinic environment is clean, organized, and compliant with operational standards.
Skills Required
- Strong customer service and communication skills
- Experience scheduling appointments and managing phone inquiries
- Ability to process point-of-sale transactions and maintain accurate records
- Knowledge of or ability to educate patients on chiropractic care and wellness plans
- Ability to support clinic patient flow and assist clinical staff
- Assist with community outreach and in-clinic marketing initiatives
- Maintain a clean, organized, and compliant clinic environment
What We Do
Nasdaq: JYNT Our mission is to improve quality of life through routine and affordable chiropractic care. That's why we built a nationwide network of 750+ modern, patient-centric chiropractic offices staffed with experienced, licensed chiropractors. Our visitation plans are designed to make chiropractic care accessible, and our no-insurance-necessary approach to chiropractic care is revolutionizing the way people receive health care — putting the relationship back where it belongs, between you and your doctor. Visit one of our locations today to find relief from pain and a pathway to wellness.
