Wellness Coordinator (Sales-Focused)

Posted Yesterday
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Madison, MS, USA
In-Office
Entry level
Healthtech
The Role
Serve as the clinic front-line, providing excellent customer service while converting new patients into long-term wellness members through consultative sales of membership plans. Manage check-in/out, process payments, maintain records, follow up with leads, support local marketing events, and collaborate with chiropractors to deliver an exceptional patient experience.
Summary Generated by Built In

Full-Time | The Joint Chiropractic
Locations: Madison at Colony Crossing & Flowood, MS

Looking for a sales career where you actually help people?

If you're the kind of person who loves talking with people, enjoys closing sales, thrives in a fast-paced environment, and wants to make a real difference every day, keep reading.

At The Joint Chiropractic, we're changing the way people experience healthcare. No insurance hassles. No appointments. Just affordable, convenient chiropractic care that helps people feel better and live healthier lives.

As a Wellness Coordinator, you are much more than a receptionist. You are the face of our clinics, the first impression for every patient, and one of the biggest drivers of our success. Your primary responsibility is converting new patients into long-term wellness members by educating them on the value of routine chiropractic care.

If you don't enjoy sales, this position isn't for you.

But if you love building relationships, overcoming objections, and celebrating wins, you'll fit right in.

What You'll Do
  • Welcome every patient with outstanding customer service.
  • Build relationships that create loyal, lifelong patients.
  • Confidently present and sell Wellness Plans and Visit Packages.
  • Meet and exceed membership conversion goals.
  • Answer phones and respond to patient questions professionally.
  • Check patients in and out using our point-of-sale system.
  • Maintain accurate patient records and process payments.
  • Re-engage inactive patients and follow up with leads.
  • Keep the clinic organized, clean, and running efficiently.
  • Assist with local marketing events and community outreach.
  • Work closely with chiropractors and teammates to deliver an exceptional patient experience.
Sales Is A Major Part Of This Position

We're looking for someone who understands that sales isn't about pressure—it's about education, confidence, and helping people make the best decision for their health.

Sales experience is REQUIRED.

Ideal backgrounds include:

  • Membership sales
  • Retail sales
  • Fitness or gym memberships
  • Hospitality
  • Customer success
  • Automotive sales
  • Banking or financial services
  • Any commission based sales experience
We're Looking For Someone Who Is:
  • Friendly, energetic, and outgoing
  • Competitive and motivated by goals
  • Comfortable discussing pricing and asking for the sale
  • Organized and able to multitask
  • Dependable with excellent attendance
  • A strong communicator both in person and over the phone
  • Comfortable using computers and learning new software
  • Passionate about health and wellness
  • A true team player with a positive attitude
Requirements
  • Sales experience required
  • High school diploma or GED
  • Strong customer service skills
  • Computer proficiency
  • Ability to stand for extended periods
  • Reliable transportation
  • Willingness to work at both our Madison at Colony Crossing and Flowood clinics
What We Offer
  • Competitive hourly pay
  • Performance-based bonuses
  • Paid training
  • Complimentary chiropractic care
  • Supportive team environment
  • A fun, fast-paced workplace where every day is different
Why The Joint?

At The Joint Chiropractic, you'll never have to worry about insurance billing or scheduling appointments. Instead, you'll spend your day connecting with people, improving lives, and helping patients commit to better health through routine chiropractic care.

If you're driven, coachable, love sales, and want a career where your effort directly impacts your paycheck and your patients' lives, we'd love to meet you.

Skills Required

  • Sales experience
  • High school diploma or GED
  • Strong customer service skills
  • Computer proficiency
  • Ability to stand for extended periods
  • Reliable transportation
  • Willingness to work at both Madison at Colony Crossing and Flowood clinics
  • Comfortable discussing pricing and asking for the sale
  • Experience using point-of-sale (POS) systems
  • Strong verbal communication skills in person and over the phone
Am I A Good Fit?
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The Company
HQ: Scottsdale, AZ
1,689 Employees
Year Founded: 1999

What We Do

Nasdaq: JYNT Our mission is to improve quality of life through routine and affordable chiropractic care. That's why we built a nationwide network of 750+ modern, patient-centric chiropractic offices staffed with experienced, licensed chiropractors. Our visitation plans are designed to make chiropractic care accessible, and our no-insurance-necessary approach to chiropractic care is revolutionizing the way people receive health care — putting the relationship back where it belongs, between you and your doctor. Visit one of our locations today to find relief from pain and a pathway to wellness.

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