As a Front of House/Admin Assistant, you will be a welcoming and professional first point of contact for visitors, guests and colleagues at our Leicester Square and Holborn offices. You will help keep reception running smoothly, while providing administration and event support to the wider business.
As a Front of House/Admin Assistant at Global, you will:
- Welcome visitors and guests: Greet visitors, VIPs and colleagues professionally, support sign-in through Envoy, and ensure relevant visitor requirements, including NDAs, are completed.
- Manage reception operations: Support the efficient day-to-day running of the Leicester Square and Holborn reception desks, including issuing security passes, setting daily Wi-Fi passwords and responding to routine queries.
- Provide administration support: Maintain meeting-room booking systems, manage shared documents and spreadsheets, complete event-related data entry, and communicate updates to relevant teams.
- Support events and collaboration: Coordinate in-house event bookings with hosts, maintain the events log, and work closely with Workspace, Security, Facilities and other teams to resolve issues promptly.
Think Big: Be at the centre of a lively media and entertainment business, meeting a wide range of visitors and colleagues every day.
Own It: Take responsibility for creating a smooth, welcoming and well-organised experience across two busy offices.
Keep it Simple: Help colleagues and guests navigate reception processes, meeting rooms and building requirements with clarity and care.
Better Together: Build strong relationships across Global while supporting events, projects and the wider Front of House team.
In your first few months, you’ll have:
- Built confidence in welcoming and assisting visitors, guests and VIPs.
- Developed a strong understanding of reception, security and building processes across both sites.
- Managed meeting-room bookings, visitor information and administrative tasks accurately.
- Built effective working relationships with the Front of House, Workspace, Security, Facilities and Events teams.
- Customer service skills: A friendly, professional and approachable manner with a focus on making visitors and colleagues feel welcome.
- Organisation and attention to detail: The ability to manage varied tasks, keep information accurate and prioritise effectively in a busy environment.
- Communication skills: A confident telephone manner and the ability to communicate clearly with people at all levels.
- Administration skills: Experience providing administrative support, with confidence using office systems including Word and Excel. Experience using a Mac would be beneficial.
- Initiative and teamwork: The ability to work independently when needed, while collaborating positively with colleagues across the business.
- Adaptability: A calm, practical approach to resolving routine issues and responding to changing priorities.
Skills Required
- Customer service skills and a friendly, professional, approachable manner
- Organization and attention to detail in a busy environment
- Clear communication skills and a confident telephone manner
- Experience providing administrative support
- Confidence using office systems, including Microsoft Word and Excel
- Ability to work independently and collaborate effectively with colleagues
- Calm, practical approach to resolving routine issues and adapting to changing priorities
- Experience using a Mac
Global Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Global and has not been reviewed or approved by Global.
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Leave & Time Off Breadth — 25 days’ annual leave plus an extra work‑anniversary day, with the option to buy up to five additional days, points to broad time‑off flexibility. Enhanced family and accessibility leave further expand coverage.
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Healthcare Strength — Access to a 24/7 virtual GP, health and dental discount programs, long‑term sickness insurance, and life assurance at 4x salary indicate robust health protection. Free Headspace membership and nutrition coaching complement the core offering.
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Wellbeing & Lifestyle Benefits — Discounted gym memberships, cashback benefits, discounted travel insurance, and access to company‑sponsored music events contribute lifestyle value. Feedback suggests these extras add to a fun, wellbeing‑oriented culture.
Global Insights
What We Do
The UK and Europe’s largest Radio & Outdoor company, Global is home to respected, national market-leading media brands broadcasting across the UK on DAB & FM and around the world on Global Player, including Heart, Capital, LBC, Capital XTRA, Capital Dance, Classic FM, Smooth, Radio X and Gold. Global Player allows listeners to enjoy all of Global’s radio brands, award-winning podcasts, and expertly curated playlists, in one place in app, on web and on smart speakers. Global is also one of the leading Outdoor companies in both the UK & Europe, with over 253,000 sites reaching 95% of the UK population. Global’s extensive and diverse outdoor portfolio encompasses Transport for London’s Underground network, almost all major UK airports including Gatwick, the UK’s largest portfolio of roadside posters and premium digital screens in prime locations, as well as the UK’s largest network of buses including all major cities. On-air, on Global Player and with our outdoor platforms combined, Global reaches 51 million individuals across the UK every week, including 26.3 million on the radio alone.
