Weights & Measures Program Lead

Introduction:

The Weights & Measures Program Lead at TGCS oversees the compliance, maintenance, and certification of tools within the Maintenance and Installation Services Divisions. Key responsibilities include ensuring all tools meet regulatory standards, managing licensing processes, coordinating maintenance and calibration schedules, and providing expert support to internal clients. This position is essential for maintaining regulatory compliance and supporting TGCS’s retail clients effectively. 

Responsibilities:

• Program Management: Oversee the entire Weights & Measures program, ensuring all aspects are aligned with TGCS's strategic objectives and compliance requirements. Develop and implement comprehensive policies and procedures for the program to maintain high standards of accuracy and reliability.

• Compliance and Certification: Ensure all Weights & Measures kits used in the Maintenance and Installation Services Divisions meet regulatory standards and are properly certified. Manage the licensing processes for all relevant kits, ensuring they are current and meet legal requirements. Conduct regular audits and inspections to verify compliance with industry standards and regulations.

• Internal Client Support: Collaborate closely with teams to understand their needs and ensure kits and services meet their expectations. Provide advice and support to teams regarding compliance and regulatory issues related to weights and measures.

• Training and Development: Develop and deliver training for TGCS staff on the use and maintenance of weighing and measuring tools. Stay updated on industry trends, regulatory changes, and technological advancements to continually improve the Weights & Measures program.

• Reporting and Documentation: Prepare detailed reports on program activities, compliance status, and any issues or discrepancies identified during audits. Ensure all documentation related to kits, licensing, and certifications is accurately maintained and easily retrievable.

• Perform other related duties as assigned. 

Areas of Expertise & Special Skill: 

• High School Diploma with 8+ years’ related experience, and IT/Technical degree or certificate preferred. 

• Excellent organizational, communication, and problem-solving skills. 

• Strong understanding of regulatory requirements and standards related to weights and measures. 

• Able to identify problems and provide solutions 

• Proficiency in using relevant software and tools for program management and documentation. 

• Build cooperative working relationships with the Service Delivery Managers and Executives 

• Ability to work collaboratively with various teams and vendors to achieve program objectives. 

• Strive to continuously find improvement opportunities that benefit performance  

• Ability to work overtime as necessary 

About the Company: 

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. 

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy.  

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:  

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance 
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days  

EEO: 

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email [email protected] to request an accommodation.

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency).  We’re passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.