Weighmaster
Department:
Operations
Reports To:
As Assigned
Location:
As Assigned
FLSA Status:
Non-Exempt (Eligible for Overtime) — This position is classified as non-exempt under the Fair Labor Standards Act, meaning the incumbent is eligible to receive overtime pay for all hours worked in excess of 40 per week.
Schedule:
Full-time, 40 hours per week; schedule and shift vary by assigned location
Supervisory Responsibility:
This position carries no supervisory responsibility.
Compensation Grade:
TBD — Pending Compensation Grade Structure
Position Summary
The Weighmaster is responsible for the accurate weighing of loaded trucks, timely processing of weight tickets, and coordination of walk-in and phone-based customer orders at an assigned facility. This role serves as a critical operational link between customers, drivers, dispatchers, and the Billing department by ensuring that transactions are recorded accurately and that supporting documentation is completed and forwarded in a timely manner. The Weighmaster supports pit truck coordination while providing attentive customer service and precise data management, contributing directly to the efficiency and financial accuracy of daily site operations.
Essential Duties & Responsibilities
The following duties are considered essential functions of this position. Other duties may be assigned.
- Weighs loaded trucks on the facility scale, enters weight data accurately into the computer system, and generates paper tickets or transmits weight records electronically per established procedures.
- Processes walk-in customer orders by assessing needs, generating the appropriate transaction tickets, and coordinating delivery arrangements with dispatch personnel.
- Collaborates closely with dispatchers to relay current pricing information to customers and ensures that accurate rate data is communicated in a consistent and timely manner.
- Accepts and reconciles customer payments (check, credit card, etc.) and completes COD sales reports.
- Forwards all payments, receipts, and completed financial documentation to the Billing department or designated office in accordance with established protocols.
- Maintains organized records of all weight tickets, order documents, and transaction reports, ensuring that files are complete, accurate, and accessible for audit or review purposes.
- Documents and maintains accurate safety records in compliance with MSHA workplace safety standards and regulations.
- Monitors workload volume and communicates any irregularities, discrepancies, or operational concerns to supervisory personnel in a timely manner.
- Performs other duties as assigned in support of site and departmental objectives.
Required Qualifications
- Proficient written and verbal communication skills sufficient to interact professionally with customers, drivers, and internal personnel
- Basic mathematical skills with the ability to accurately perform calculations related to weights, pricing, and transaction totals
- Proficiency in computer operation including Microsoft Office applications and data entry functions
- Ability to learn and operate scale management software systems
- Strong data entry skills with a high degree of accuracy and attention to detail
- Excellent interpersonal skills with the ability to maintain composure and professionalism in a fast-paced, customer-facing environment
Preferred Qualifications
- Experience in a weighmaster, dispatch, or logistics support role within a construction materials, aggregate, or heavy industry environment
- Familiarity with aggregate or bulk material operations and associated terminology
- Prior experience operating or supporting a truck scale or dispatch management system
Education
High school diploma or equivalent required, or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the position.
Work Environment
Condition
✔
Indoor/Office Setting
The majority of work time is performed indoors in an office or scale house environment
✔
Dust Exposure
Potential exposure to airborne dust consistent with aggregate or materials processing operations
✔
Fume and Odor Exposure
Potential exposure to fumes or offensive odors depending on proximity to plant operations
✔
Chemical Exposure
Possible incidental exposure to chemicals used in facility operations
✔
Moving Mechanical Parts
Work is performed in close proximity to moving mechanical parts and heavy equipment on or near the facility grounds
Noise Level
Level
✔
Varies — Low to Loud depending on work location within the facility; office areas are generally low while plant or scale areas may reach loud levels
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made.
Physical Demand
Requirement / Frequency
✔
Lifting
Maximum of 20 lbs. on an occasional basis
✔
Carrying
Maximum of 20 lbs. on an occasional basis
✔
Sitting
Approximately 7 hours per day
✔
Walking or Standing
Approximately 1 hour per day
Travel
This position is not expected to require regular travel; however, the incumbent may occasionally be required to work at alternate site locations as operational needs demand.
Equal Employment Opportunity
Chaney Enterprises is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Americans with Disabilities Act (ADA)
Chaney Enterprises is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. Employees requesting an accommodation should contact Human Resources.
This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as business needs change. | Chaney Enterprises Human Resources
Employee Acknowledgment
I have read and understand the responsibilities, qualifications, and expectations outlined in this job description. I acknowledge that this does not constitute a contract of employment and that job duties may be modified at any time at the discretion of management.
Employee Signature
Date
Printed Name
Skills Required
- High school diploma or equivalent, or equivalent education and experience
- Proficient written and verbal communication skills
- Basic mathematical skills for weights, pricing, and transaction totals
- Computer operation, Microsoft Office, and data entry proficiency
- Ability to learn and operate scale management software
- Strong data entry accuracy and attention to detail
- Excellent interpersonal skills and professionalism in a fast-paced, customer-facing environment
- Experience in weighmaster, dispatch, or logistics support within construction materials, aggregate, or heavy industry
- Familiarity with aggregate or bulk material operations and terminology
- Experience operating or supporting a truck scale or dispatch management system
What We Do
Chaney Enterprises is a leading supplier of ready-mix concrete, sand, gravel, stone, and other construction materials, serving customers throughout the Mid-Atlantic and Southeastern regions.
