WM New Zealand Limited is New Zealand's leading resource recovery, recycling, and waste management provider. We’re committed to safeguarding our beautiful environment through sustainable management of our valuable resources. Put simply, sustainability is what we do.
Job DescriptionWe are seeking a friendly and customer-focused individual to join our team as a Weighbridge and Customer Assistance representative in Rangiora, New Zealand. In this role, you will be responsible for providing exceptional service to customers while accurately weighing vehicles and materials.
- Greet and assist customers in a professional and courteous manner
- Operate weighbridge equipment to accurately weigh vehicles and materials
- Record and maintain accurate weighing data and records
- Respond to customer inquiries and provide information as needed
- Resolve customer issues or concerns in a timely and efficient manner
- Ensure compliance with company policies and procedures
- Perform other duties as assigned by the Team Leader/Operations Manager
- Excellent customer service skills with a friendly and customer-focused attitude
- Strong communication and interpersonal skills
- Basic computer skills, including data entry and spreadsheet proficiency
- Attention to detail and accuracy in weighing and record-keeping
- Problem-solving abilities to address customer concerns effectively
- Ability to operate weighbridge equipment
- Previous experience in a customer service or operations role (preferred)
- Experience in a weighbridge or related environment (preferred)
How to apply
To apply for this role click "I'm interested".
Please note - we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early.
WM New Zealand is an EEO employer and promotes drug and alcohol-free workplaces.
You must be in New Zealand and hold a current work visa/residency or NZ citizenship.
Skills Required
- Excellent customer service skills
- Strong communication and interpersonal skills
- Basic computer skills, including data entry and spreadsheet proficiency
- Attention to detail and accuracy in weighing and record-keeping
- Problem-solving abilities to address customer concerns effectively
- Ability to operate weighbridge equipment
- Previous experience in a customer service or operations role
- Experience in a weighbridge or related environment
- Must be in New Zealand and hold a current work visa/residency or NZ citizenship
What We Do
WM New Zealand is New Zealand's leading resource recovery, recycling and waste, and environmental services provider, driven by our focus on safety, sustainability, and service and underpinned by innovation. We provide recycling and resource recovery services, solid waste management, liquid and hazardous waste collection, treatment and disposal. We design and operate state-of-the-art waste management and recycling facilities nationwide, including leading edge sustainable modern landfill and energy parks, material recovery facilities, transfer stations and liquid, hazardous and medical waste processing facilities. We understand that our biggest asset is our people and we’re committed to their safety and wellbeing. We’re a company where every day our people get to make a difference – whether this be through exploring recycling opportunities, looking at new ways to create energy from waste, or delivering a great customer service to building facilities that will last a lifetime. We work with a diverse range of customers, from residential homes and small businesses, councils, through to large multinational commercial and industrial clients that span almost every industry in New Zealand, and we are proud to offer a comprehensive range of services that can be tailored to meet the needs of our customers. Our focus is on the future, the possibilities it holds, and ultimately the protection of it.
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