E-Commerce Specialist (Website)

Posted 24 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Entry level
Security • Software
The Role
Manage daily e-commerce store operations, including product listings, pricing, content updates, order processing, fulfillment tracking, customer inquiry routing, and compliance. Optimize product pages and store performance using marketing tools and sales tactics. Analyze sales data and operational metrics to recommend improvements, increase traffic and conversions, and support accurate, brand-aligned website content.
Summary Generated by Built In

Reolink, a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions.
Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most.


Key Responsibilities:

  • Sales Data & Reporting: You will own the export, storage, and basic analysis of weekly and monthly sales data, promptly flagging any anomalies to the Lead to support target achievement and continuous business growth.

  • Sales Plan Execution: You will drive annual, quarterly, monthly, and weekly sales plans and action plans through to full on-the-ground execution.

  • Traffic & User Analytics: You will use GA4 and FineBI alongside supporting user-analysis tools to analyze traffic, conversions, landing pages, and user paths in order to surface anomalies and deliver optimization recommendations.

  • Pricing & Promotion Compliance: You will configure regional and country discounts based on the promotional rules set by the Lead, draft promo plans for approval, keep MSRP pricing synchronized with price-change notices, and run regular MSRP and compliance-display checks.

  • Campaigns & Site Merchandising: You will coordinate the execution of Tier-B/C campaigns to hit target metrics, lead Tier-Non-S page planning, and proactively identify website product-feature anomalies.

  • Product, SKU & Inventory: You will plan SKU launches and delistings to streamline the portfolio, adjust category workflows according to category planning, and manage shipping, expediting, stocking, and inventory ledger updates.

  • Cross-Functional Collaboration: You will support brand localization projects and actively coordinate with internal stakeholders across departments.

Qualifications:

  1. Bachelor’s degree or higher in any field. Relevant experience in e-commerce platforms (e.g., Shopee, Lazada, Amazon) is preferred.

  2. Understanding of product upload rules, transaction workflows, and sales expansion tactics.

  3. Thorough understanding of platform policies, ability to resolve disputes and safeguard company interests.

  4. Expertise in e-commerce B2C operations, skilled in driving traffic, with strong marketing sense and strategy.

  5. Great attention to detail, strong sense of responsibility, and the ability to adapt to a fast-paced work environment.

  6. Strong communication skills and a collaborative team spirit.


Skills Required

  • Bachelor's degree or higher in any field
  • Relevant experience with e-commerce platforms such as Shopee, Lazada, or Amazon
  • Understanding of product upload rules, transaction workflows, and sales expansion tactics
  • Thorough understanding of e-commerce platform policies and ability to resolve disputes
  • Expertise in B2C e-commerce operations and driving traffic
  • Strong marketing sense and strategy
  • Strong attention to detail and sense of responsibility
  • Ability to adapt to a fast-paced work environment
  • Strong communication and collaboration skills
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The Company
HQ: Hong Kong
175 Employees
Year Founded: 2009

What We Do

At Reolink, we believe that the more you see, the stronger your connections become. As a global leader in intelligent visual technology, we deliver innovative security solutions that empower families, small and medium-sized businesses, and communities to protect what matters most. Our mission is simple: to make cutting-edge, reliable, and accessible security technology available to everyone — from households seeking peace of mind to businesses safeguarding their growth. Beyond homes and workplaces, we are committed to wildlife conservation, supporting global initiatives such as the Olive Ridley Project, where our 4G solar-powered cameras help protect sea turtles, and the Horstmann Trust in the UK, where our HD cameras monitor vulture breeding and growth. Trusted by over 2 million families and businesses across 110+ countries, Reolink continues to redefine security and connectivity for a safer, smarter, and more connected world.

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