Website Marketing Intern

Posted Yesterday
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Durham, NC, USA
In-Office
Internship
Artificial Intelligence • Hardware • Internet of Things • Other • Energy
The Role
Website Marketing Intern will review website content, usability, navigation, forms, and messaging; identify and prioritize improvements; gather stakeholder feedback; document requirements; and support website content updates and digital marketing initiatives. The role also involves cross-functional collaboration, meeting coordination, content organization, and maintaining brand alignment while gaining hands-on experience in web content management and digital marketing.
Summary Generated by Built In

Spring 2027 Internship: This position is located at our HQ in Durham, NC (Research Triangle Park).  Expected program dates are January 19 – April 23, 2027. Anticipated working hours will be 15-30 per week. Final hours and schedule will be determined between the intern and their manager.  

Note: Toshiba Global Commerce Solutions will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. 

Introduction: 

We're looking for a curious, detail-oriented student to join our Marketing team and help improve our digital presence. Our website is often the first way retailers, partners, and future employees experience Toshiba Global Commerce Solutions, and we want it to clearly reflect who we are and what we do.

In this role, you'll own a project reviewing our web content and user experience, and you'll work with teams across the business to gather insights and turn them into clear recommendations. You'll also support day-to-day website content work, gaining real-world experience in digital marketing and web content management.

What You’ll Work On:

  • Website content review: Review website content and user experience to identify opportunities to improve usability, accuracy, and consistency, and deliver prioritized, actionable recommendations to your manager.
  • Website functionality: Help review links, navigation, forms, and overall site functionality, along with messaging and brand, to build a complete picture and suggest improvements.
  • Stakeholder engagement support: Partner with stakeholders across the organization to gather feedback and requirements for ongoing projects.
  • Cross-functional collaboration: Schedule meetings, take notes, and document business requirements for team review.
  • Content development and maintenance: Help update, organize, and optimize website content for accuracy and brand alignment.
  • Marketing support: Support ongoing website and digital initiatives by documenting content requirements, flagging improvement opportunities, and helping plan and track project work.

Required Qualifications:

  • Must be able to work on-site at our Durham, NC headquarters at least one day per week; two days in-person preferred.
  • Currently pursuing a bachelor's degree in Marketing, Communications, Digital Media, Information Science, Business Administration, or a related field.
  • Familiarity with a content management system (CMS), such as WordPress or a related tool, or willingness to learn.
  • Experience using Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint).
  • Working knowledge of how websites function, including navigation, links, and forms, and familiarity with (or willingness to learn) accessibility and user experience (UX) best practices.
  • Solid business acumen, with an understanding of how a website supports marketing, sales, and customer goals.
  • Strong attention to detail, with the ability to review large amounts of content, spot inconsistencies, and structure findings into clear, prioritized recommendations.
  • Strong creativity and an eye for design, with the ability to bring fresh ideas to how content is presented online.
  • Strong written and verbal communication, with the confidence to set up meetings and gather input from teams across the business.
  • High level of curiosity, initiative, and a willingness to take ownership of projects from start to finish.

Preferred Qualifications:  

  • Internship, coursework, or project experience in marketing, web content, or digital communications.
  • Basic design skills with Canva, Figma, or Adobe Creative Suite.
  • Interest in learning how AI tools can improve documentation.

About the Company:  

Toshiba Global Commerce Solutions, Inc., is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.  

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy.   

EEO:  

Toshiba is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email [email protected] to request an accommodation. 

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part of the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency).  We’re passionate about our customers, the retail industry, and becoming a more responsible company as we help create a brighter future.



Skills Required

  • Currently pursuing a bachelor's degree in Marketing, Communications, Digital Media, Information Science, Business Administration, or a related field
  • Ability to work on-site at the Durham, North Carolina headquarters at least one day per week
  • Familiarity with a content management system such as WordPress, or willingness to learn
  • Experience using Microsoft Office Suite, including Excel, Word, PowerPoint, and SharePoint
  • Working knowledge of website functionality, including navigation, links, and forms
  • Familiarity with or willingness to learn accessibility and user experience best practices
  • Solid business acumen and understanding of how websites support marketing, sales, and customer goals
  • Strong attention to detail and ability to review content, identify inconsistencies, and develop prioritized recommendations
  • Creativity and an eye for design
  • Strong written and verbal communication skills
  • Curiosity, initiative, and willingness to own projects from start to finish
  • Internship, coursework, or project experience in marketing, web content, or digital communications
  • Basic design skills with Canva, Figma, or Adobe Creative Suite
  • Interest in learning how AI tools can improve documentation

Toshiba Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Toshiba and has not been reviewed or approved by Toshiba.

  • Healthcare Strength — Health, dental, and vision coverage, along with disability, life insurance, FSAs, and mental health support, are available across major U.S. subsidiaries. Coverage begins at hire in some entities and is described as comprehensive.
  • Leave & Time Off Breadth — Paid time off that grows with tenure and multiple paid holidays, including a year‑end shutdown in some units, are standard offerings. Family and medical leave options are also highlighted in several regions.
  • Retirement Support — 401(k) plans with employer matching are offered in multiple divisions, complemented by programs like an employee stock purchase plan and performance bonuses. These financial benefits provide structured long‑term savings support.

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The Company
HQ: Tokyo
10,001 Employees
Year Founded: 1875

What We Do

For over 140 years, Toshiba Group has contributed to a sustainable future by applying innovative technologies to value creation. Today, our business domains center on energy, social infrastructure, electronic devices and digital solutions, all essential supports for modern life and society. Guided by the principles of The Basic Commitment of the Toshiba Group, “Committed to People, Committed to the Future”, Toshiba Group promotes global operations that contribute to the realization of a world where generations to come can live better lives.

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