Website Account Manager

Website Account Manager/Virtual US

Who We Are

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation.  For more information, please visit solera.com.

The Role
The Website Account Manager is responsible for providing product specific expertise, training, and consulting to internal

and external sources concerning the DealerSocket website and digital marketing product lines. The Website Account

Manager is customer facing and functions as the main point of contact for website clients. The Website Account

Manager also acts as the team lead per account for digital marketing strategy.

What You’ll Do

• Establish strong customer relationships in an effort to retain DealerSocket website and digital marketing
• revenue
• Expectation to upsell website and digital marketing products to current and prospective cross-product
• customers
• Attend and lead website digital marketing customer strategy sessions and serve as strategy team lead per
• account
• Complete simple to moderately complex tasks related to the website customer service
• Develop and implement best practices for website
• Analyze various forms of data to make recommendations to internal and external sources
• Work independently under general supervision with minimal directions
• Expectation to hit specific team and individual metrics and complete other duties as assigned

What You’ll Bring

• 1+ years of experience with one or more DealerSocket Product
• Proficient in Microsoft Office Suite
• Demonstrated leadership in a team setting
• Demonstrated communication skills in a team setting
• Demonstrated ability to communicate effectively over the phone
• Bachelor’s degree or equivalent work experience
• Experience in the automotive industry
• Experience with Salesforce
• Google Analytics and Google Ads Certification
• Experience with preparation, presentation and execution of digital marketing strategy
• Preferred consultative sales experience. Will train the right candidate.
• Position may require some travel – up to 25%

It is impossible to list every requirement for, or responsibility of, any position.  Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time.  Therefore, the above job description is not comprehensive or exhaustive.   The Company reserves the right to adjust, add to or eliminate any aspect of the above description.  The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.