Who are we?
MotorK is the leading sales and marketing technology company in Europe, specializing in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.
We are on a fast and ambitious trajectory and serving 90% of the automotive manufacturers. To continue our growth, we are hiring new talents. If you want to spark the future of the automotive world, join us.
We're headquartered in Milan, Italy, where you’ll find most of our employees but the teams you'll work with are across Europe and the UK.
The role
We are looking for a talented Webmaster to join our international Activation team. The role is supporting the Benelux region, but the teams are working from all across Europe and the UK. The candidate will be responsible for the set up of our Saas products, in accordance with our Enterprise and Premium clients requirements. The main responsibilities are:
- Gather all the information required to set up the SaaS product for the customer
- Manage client requests and prioritize workflow
- Perform all the necessary tasks to configure the websites and the CRM for the customer to use the SaaS
- Perform the necessary product configuration to fulfill the customer requirements
- Present the progress and the final product to the customer and answer queries
- Tickets management in collaboration with R&D team
- Follow up with developers and product expert teams
- Cooperate with Success Manager in controlling the project scope (avoid scope creeping)
Our ideal Webmaster will have previous experience working in a stakeholder management environment, as well as providing technical support in the set up of web based products, using CMS tools. As well as:
- Native Dutch level and intermediate English (fluency of German would be an advantage!)
- Previous experience preferably in a SaaS company and in a similar role
- Excellent customer communication and problem-solving skills
- Capability to act as “power user” for complex business applications like CRM, ERP, CMS, Marketing automation platforms
- Knowledge in Wordpress CMS
Working pattern and location:
- Full time, permanent role
- Monday to Friday
- Hybrid
- Office located in Antwerp
- Meal Vouchers (for each day worked)
- ECO Vouchers
- Hospitalisation Insurance
- Mobile phone and SIM
- Three days of onboarding in our Milan office, with evening team building event
- Bi-monthly appointment for collaboration days, with free breakfast in the office
- Modern centrally located office, with gym onsite
- Internal training paths and support with external education
- Diverse and dynamic environment, with plenty of opportunity to grow and make an impact
What you can expect from the recruitment process:
- HR interview (English - online)
- Hiring Manager interview with skill assessment
- Higher Management interview (English - online)
- CEO interview (English - online)
MotorK is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any kind. Our company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at MotorK are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion or belief, age, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
Top Skills
What We Do
MotorK is the leading European company specialising in SaaS technology for automotive retail. MotorK enables the digital transformation of mobility players with an innovative software-as-a-service platform, the SparK Platform, encompassing an array of digital solutions designed to help manufacturers, dealers and service centres enhance their sales and marketing performance and better meet customers’ needs, along the entire vehicle lifecycle as well as customer journey.
Founded in Italy in 2010 and backed by leading investment firms 83 North and Zobito, today MotorK is a listed company (Euronext Amsterdam) with operations in eight countries and the ambition to further expand its geographic footprint across Europe and beyond. Committed to continuous innovation and featuring the largest R&D department in the digital automotive industry in Europe, MotorK is on a mission to shape the future of mobility and become the most trusted technology partner for the mobility distribution.
MotorK has been recognised by multiple organisations as one of the fastest growing tech companies in Europe – including Euronext TechShare, Tech Tour 50, Technology Fast 500 EMEA and the FT 1000.
For more information, please visit: www.motork.io
