About the role
As a Webcast Technician you deliver an event from a technology perspective in one of our studios or on site at one of our customers. As Webcast Technician you will play an essential role in Company Webcast as the person will have a direct impact on the success of customers’ webinars and webcasts.
Your key accountabilities
- Carry out successful customer events in one of our studios, or on site (webinars/webcasts)
- You will coordinate webcast production, which includes managing various aspects of the event such as scheduling, technical setup, and content integration.
- When technical issues arise during a webcast, you’ll troubleshoot streaming audio and video problems. Your ability to diagnose and resolve issues promptly is essential.
- Coordinate local suppliers and technical teams involved in the solution
- Depending on the project, responsible for the successful deployment of solutions for a broad range range of organisations (private and public, large and small)
- Install and configure encoders at our customers
- Identify needs and market developments
- Responsible for good internal and external communication
Your profile
As a successful Webcast Technician, you are a problem solver by nature and have a flexible mindset to support customer needs. You strive to achieve the best result together with your colleagues. You are client-oriented, technical savvy and a true team player.
- 2-3 years of working experience with streaming video/online video, audio-visual industry, TV broadcast or video conferencing
- Strong working knowledge and experience with equipment such as Newtek Tricaster Elite
- Broad knowledge of Information Communication Technologies
- Basic knowledge of encoders installation and configuration
- Basic understanding of IP networks and establishing network connections on site
experience with setting up 5G connections - Previous experience in troubleshooting Windows 11 (sometimes W10 depending on client)
- Experience with RTMP streaming and setting up site to site connections using NDI protocol and stream with OBS Studio
- Knowledge of audio, mixing audio on a console (microphones and routing) and managing virtual conference rooms
- Multitasking needs to be a strong prevalent competency and be able to perform under pressure; whether there are large scale technical difficulties or last minute emergencies
- Be customer oriented and work as a strong team with your colleagues
- Excellent organizational skills, flexible, proactive, result and service-focused
- Willing to work alternating shifts (morning, afternoon, evening)
- Excellent command of English and Dutch
- You have a valid driving license
What we offer
- You will work with many different leading (international) companies.
- A great team of Webcast Engineers
- An international work environment.
As a successful Webcast Technician, you are a problem solver by nature and have a flexible mindset to support customer needs. You strive to achieve the best result together with your colleagues. You are client-oriented, technical savvy and a true team player.
Euronext Values
Unity
• We respect and value the people we work with
• We are unified through a common purpose
• We embrace diversity and strive for inclusion
Integrity
• We value transparency, communicate honestly and share information openly
• We act with integrity in everything we do
• We don’t hide our mistakes, and we learn from them
Agility
• We act with a sense of urgency and decisiveness
• We are adaptable, responsive and embrace change
• We take smart risks
Energy
• We are positively driven to make a difference and challenge the status quo
• We focus on and encourage personal leadership
• We motivate each other with our ambition
Accountability
• We deliver maximum value to our customers and stakeholders
• We take ownership and are accountable for the outcome
• We reward and celebrate performance
We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.
Additional InformationThis job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects.
Top Skills
What We Do
Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal. With close to 1,930 listed issuers and around €6.8 trillion in market capitalisation as of end March 2023, it has an unmatched blue-chip franchise and a strong diverse domestic and international client base. Euronext operates regulated and transparent equity and derivatives markets, one of Europe’s leading electronic fixed income trading markets and is the largest centre for debt and funds listings in the world. Its total product offering includes Equities, FX, Exchange Traded Funds, Warrants & Certificates, Bonds, Derivatives, Commodities and Indices. The Group provides a multi-asset clearing house through Euronext Clearing, and custody and settlement services through Euronext Securities central securities depositories in Denmark, Italy, Norway and Portugal. Euronext also leverages its expertise in running markets by providing technology and managed services to third parties. In addition to its main regulated market, it also operates a number of junior markets, simplifying access to listing for SMEs.
For the latest news, go to euronext.com or follow us on Twitter (twitter.com/euronext)
