We are looking for a highly engaged Web3 Community Manager to build, activate, and grow a global community around our protocol, product, and ecosystem. You will be the primary connection between our users, contributors, developers, and internal product/marketing teams—turning community conversations into trust, advocacy, and product insight.web3+1
You will manage day-to-day engagement across Discord, Telegram, X (Twitter), and other relevant channels; create clear, on-brand content; organize community events; coordinate moderators and ambassadors; and ensure newcomers have a smooth onboarding experience. You should be comfortable operating in a fast-moving crypto environment, including during launches, governance votes, network events, and periods of high community activity.builtin+1
Key Responsibilities
- Build, manage, and grow communities across Discord, Telegram, X, Reddit, and other Web3-native channels.web3+1
- Engage daily with community members, answer questions, welcome newcomers, and maintain a positive, informed environment.indeed+1
- Develop community guidelines, moderation workflows, escalation processes, and bot/automation improvements.builtin+1
- Create announcements, educational threads, product explainers, FAQs, memes, and campaign content tailored to crypto-native audiences.indeed+1
- Plan and host AMAs, X Spaces, community calls, giveaways, quests, hackathons, workshops, and online/offline meetups.web3+1
- Recruit, onboard, manage, and recognize moderators, ambassadors, contributors, and community volunteers.builtin+1
- Identify and nurture relationships with KOLs, creators, and ecosystem partners.indeed+1
- Collect, categorize, and communicate user feedback, sentiment, bugs, and feature requests to product, engineering, and marketing teams.web3+1
- Define and report on community KPIs, including membership growth, active participation, retention, sentiment, event attendance, and conversion to product usage.web3
- Monitor Web3, DeFi, NFT, and blockchain trends to inform engagement strategy and community programming.web3+1
Requirements
- 2+ years of experience in community management, social media, customer success, growth, or a comparable role; Web3/crypto experience strongly preferred.
- Hands-on experience running Discord and Telegram communities, including moderation tools, roles, channels, bots, and engagement programs.
- Strong understanding of crypto culture, wallets, tokens, NFTs, DeFi, DAOs, and common Web3 communication norms.
- Excellent written communication, community judgment, and ability to explain technical concepts simply.
- Experience organizing virtual events, AMAs, campaigns, or ambassador programs.
- Comfort with analytics tools and reporting on engagement, retention, sentiment, and campaign performance.
- Ability to work asynchronously with global teams and respond calmly during high-pressure launch or incident periods.
- Passion for decentralization, open-source communities, and user-owned internet products.
Nice to Have
- Experience with community tooling such as Collab.Land, Guild.xyz, Snapshot, Zealy, Galxe, Notion, Airtable, or community analytics platforms.
- Familiarity with token-gated communities, governance processes, contributor programs, or ecosystem grants.
- Prior experience supporting a protocol, DeFi product, NFT project, gaming ecosystem, or infrastructure project.
- Basic understanding of smart contracts, blockchain explorers, and developer documentation.
Skills Required
- 2+ years of experience in community management, social media, customer success, growth, or a comparable role
- Web3 or crypto experience
- Hands-on experience running Discord and Telegram communities, including moderation tools, roles, channels, bots, and engagement programs
- Strong understanding of crypto culture, wallets, tokens, NFTs, DeFi, DAOs, and Web3 communication norms
- Excellent written communication and ability to explain technical concepts simply
- Experience organizing virtual events, AMAs, campaigns, or ambassador programs
- Comfort with analytics tools and reporting on engagement, retention, sentiment, and campaign performance
- Ability to work asynchronously with global teams and respond calmly during high-pressure launch or incident periods
- Passion for decentralization, open-source communities, and user-owned internet products
- Experience with community tooling such as Collab.Land, Guild.xyz, Snapshot, Zealy, Galxe, Notion, Airtable, or community analytics platforms
- Familiarity with token-gated communities, governance processes, contributor programs, or ecosystem grants
- Prior experience supporting a protocol, DeFi product, NFT project, gaming ecosystem, or infrastructure project
- Basic understanding of smart contracts, blockchain explorers, and developer documentation
What We Do
Tangible Trade is a decentralized exchange (DEX) for synthetic perpetual swaps tied to Real World Assets (RWAs). It lets traders speculate on the real-time price movements of assets such as gold, silver, and oil without necessarily owning the underlying commodity, using perpetual futures-style contracts. The platform provides access to more than 150 price indexes, allowing users to trade exposure to a broad range of real-world market prices through on-chain synthetic instruments. Traders can use up to 100x leverage, making the platform geared toward active, high-risk derivatives trading rather than simple spot purchases of commodities. Tangible Trade emphasizes a high-frequency trading experience, with an index heartbeat of approximately 10 milliseconds, alongside a user interface designed for fast execution. It also highlights security and includes trader and creator reward programs.
Why Work With Us
Tangible Trade is unique because it combines real-world asset exposure with the speed and flexibility of decentralized perpetual derivatives. Rather than simply offering a way to buy commodities, the platform enables traders to speculate on the price of assets such as gold, silver, and oil through synthetic perpetual swaps.
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