Web Manager

Reposted 16 Hours Ago
Be an Early Applicant
3 Locations
Hybrid
Senior level
Financial Services
The Role
The Web Manager is responsible for leading global website strategy, overseeing content management, ensuring brand consistency, and collaborating with localized marketing teams and external agencies.
Summary Generated by Built In
About PayJoy
 
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life.  PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
 
This role

This position is responsible for leading the global website strategy and ensuring creative, content, and brand consistency across all markets. This role manages the global web content calendar, collaborates closely with regional marketing and creative teams, and oversees external agencies to ensure high-quality execution and alignment with brand objectives.

Key responsibilities

  • Define and manage the global website content to support brand, campaign, and product goals.

  • Oversee content updates, launches, and optimizations across global and local web pages.

  • Ensure SEO/AEO/ GEO best practices and user experience (UX) principles are applied globally.

  • Partner with creative and brand teams to maintain a cohesive look and tone of voice across all digital touchpoints.

  • Provide brand and creative guidelines to regional teams and agencies.

  • Collaborate with local marketing teams to adapt and localize global campaigns for regional websites.

  • Act as the main liaison between global and regional web managers to ensure alignment on priorities, content launches, and performance goals.

  • Gather insights and feedback from local markets to inform global web strategy.

  • Manage relationships with digital and creative agencies, including web developers, UX/UI designers, and content partners.

  • Define project briefs, timelines, and deliverables for agency-led website initiatives.

  • Monitor performance and quality of agency output against agreed KPIs

  • Work with analytics teams to track website KPIs, including traffic, engagement, and conversion rates.

Qualifications

  • Bachelor’s degree in Marketing, Communications, Digital Media, or related field.

  • 5+ years of experience in web content management, digital marketing, or global brand management.

  • Strong understanding of CMS platforms (e.g., WordPress, AEM, Contentful).

  • Experience working with creative and digital agencies.

  • Excellent project management and cross-functional communication skills.

  • Fluency in English; additional languages are a plus.

  • Global or regional experience (multi-market coordination) strongly preferred.

  • Strategic thinker with a creative eye and operational discipline.

  • Strong collaborator who can balance global brand standards with local market needs.

  • Hands-on experience with Webflow or similar web design platforms.
  • Advance understanding of HTML and CSS for content editing or QA.

  • Familiarity with SQL and data analytics for performance reporting.

  • Exposure to A/B testing and personalization tools.

Benefits

  • Local benefits depending on the country of hire
  • Company-funded health insurance for employee and immediate family
  • Company-funded employee life and disability insurance
  • Paid vacation days, unlimited sick leave
  • $2,000 USD annual Co-working Travel perk
  • $2,000 USD annual Professional Development perk
  • Phone finance, headphone benefit, home office equipment allowance and wellness perks
  • Catered lunches

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
 
PayJoy Principles
 
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening

Skills Required

  • Bachelor's degree in Marketing, Communications, Digital Media, or related field
  • 5+ years of experience in web content management, digital marketing, or global brand management
  • Strong understanding of CMS platforms
  • Experience working with creative and digital agencies
  • Excellent project management and cross-functional communication skills
  • Fluency in English; additional languages are a plus
  • Global or regional experience (multi-market coordination) strongly preferred
  • Hands-on experience with Webflow or similar web design platforms
  • Advance understanding of HTML and CSS for content editing or QA
  • Familiarity with SQL and data analytics for performance reporting
  • Exposure to A/B testing and personalization tools
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The Company
HQ: San Francisco, CA
617 Employees
Year Founded: 2015

What We Do

PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile security technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being. Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, Colombia, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to the next billion emerging consumers.

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