About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
WEB GURU
Web Gurus are integral in enhancing our company website, building microsites for existing and prospective clients, and developing supplemental applications to the existing platform. They help shape and support TaskUs' overall online presence, and help innovate new, creative, and interactive ways of broadcasting our brand identity on the web.
As a Web Guru you will be improving, maintaining and ensuring that the TaskUs website follows brand guidelines, loads fast, easy to navigate, up-to-date, SEO-optimized, and free from issues & errors.
Website & Microsite Creation and Management
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Serves as the key quality specialist for all website, web page, landing page, and microsite (internal and external) projects to design, develop, test, and deploy based on defined project requirement and timeline.
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Design - Conceptualize and ensure technical feasibility of innovative user interface and experience (UI/UX) for website, web page, landing page, and microsite. Ensure TaskUs brand identity is well-executed.
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Develop - Build web page, landing page, and microsite from scratch or modify existing templates. Ensure UI/UX is efficient and consistent for all users across different browsers and devices (especially on mobile).
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Test - QA and test website, web page, landing page, and microsite for possible issues, errors, inconsistencies on the content, experience, and security.
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Deploy - Push changes or updates from one production to live environment. Provide real-time assistance during launches for potential issues & errors.
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Work closely with the SEO Team in implementing technical SEO on the website such as mobile responsiveness, page speed, schema markup, sitemaps, robots.txt.
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Address website issues and errors proactively for improved web experience and conversion.
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Perform timely website maintenance tasks such as updates on Wordpress, theme builder, Yoast, APIs, tokens, PHP and creating backups of the live, staging, and dev environments.
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Work closely with Salesforce and Pardot specialists in creating responsive email templates and lead generation forms used to promote TaskUs offerings, events, updates to existing and prospective clients.
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Work closely with InfoSec Team in ensuring the website is compliant to data privacy and security laws and not vulnerable to digital attacks.
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Support the Marketing Team with publishing rich media content on the website
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Collaborates with other team members and stakeholders.
Key Skills and Experience
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High level of accuracy and attention to detail
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Ability to work independently as well as part of a global team
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Knowledge of project management tools like Asana
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Excellent written and verbal communication with internal partners
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Proactive communication style ensuring timely responses
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Ability to multitask, prioritize, and project manage
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Enthusiasm about continuous improvement and collaboration
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Openness and ability to work on a U.S. time zone shift
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Has front and back end developer skills
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Proficient in HTML5 and CSS3 is a must
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Proficient in Javascript, jQuery, PHP, MySQL is a must
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Proficient in content management systems (Wordpress and other CMS) is a must
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Knowledge of advanced JavaScript libraries and frameworks for web is a plus
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Knowledge with Next.js, React.js, Node.js, Vue.js, Express,js, Angular
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Proficient in code editors (Visual Studio Code), version control systems (Git), package management (NPM), testing and debugging APIs and, Javascript testing tools.
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Strong understanding and troubleshooting of cross browser and device compatibility issues
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Experience with Pardot, Unbounce or other landing page software is a must
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Understands fundamental design concepts: color theory, typography, and composition
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Knowledge and experience in User Experience (UX) and User Interface (UI)
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Experience with Figma, Adobe Creative Suite (Photoshop, Illustrator, XD) is a requirement
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Strong understanding of SEO principles to ensure website is compliant. Knowledge and experience of web loading time optimization is a requirement
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Exceptional 2-3 years of experience in a corporate industry or freelance work or similar areas of expertise is preferred
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Exercise creative and technical decision-making during all phases of building any web project
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
Top Skills
What We Do
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.