Digital Experience Manager

Position Details 

• Full-Time | Continuing 

• Higher Education Officer Level 8 | $116,349 - $128,806 

• Location: Bedford Park / Kaurna Country 

• View Position Description 

About the Role

Ready to shape the future of digital at a leading university right here in Adelaide? This is your chance to redefine how Flinders University connects with its audiences online.

As the Digital Experience Manager, you will take the lead in transforming and elevating our web presence, ensuring a consistent, accessible and compelling digital experience across all platforms. We’re looking for someone who thinks differently, challenges the status quo and brings bold ideas to life.

You will drive the strategy, design, delivery and continuous optimisation of our web ecosystem, creating user-focused experiences that improve engagement and outcomes. Working closely with stakeholders across Marketing, IDS, International and Student Experience, you’ll also spearhead key transformation initiatives such as content redesign, platform migrations, personalisation and new feature development.

You’ll lead a multidisciplinary team of digital specialists—including UX/UI designers, developers and content professionals—fostering a high-performing environment grounded in best practice and innovation.

Some of the key position responsibilities of the role are:

• User experience optimisation – Promote and embed best practice across UX, UI, SEO, accessibility and interaction design. Use data insights, user research and analytics to enhance digital journeys and drive continuous improvement. Translate strategic direction into intuitive, high-impact experiences.

• Content and information architecture governance – Establish and maintain a consistent, user-first approach to web content and structure. Strengthen information architecture, improve discoverability, reduce duplication and ensure alignment with accessibility and design system standards across decentralised publishing environments.

• Stakeholder engagement – Collaborate with key portfolios (Marketing, IDS, Student Experience and International) to align digital delivery with organisational priorities and user needs. Act as a trusted advisor and contributor within governance frameworks, influencing direction and prioritisation.

• Technology and innovation – Keep pace with emerging trends in digital experience, UX and AI. Partner with designers and developers to introduce innovative solutions, trial new concepts and enhance the overall web experience through experimentation and continuous evolution.

A more comprehensive list of responsibilities is available from the position description.

About You

You bring strong expertise in user experience and have worked within complex digital ecosystems or large-scale web platforms. You understand how to design, structure and continuously improve high-performing websites, ideally within higher education or similarly multifaceted organisations.

You are an experienced people leader, confident in guiding and mentoring multidisciplinary teams across UX, development and content. You excel at balancing priorities, driving delivery and building trusted relationships with stakeholders.

Your strengths lie in translating strategy into tangible digital outcomes. You have a deep commitment to human-centred design principles, including accessibility, information architecture, UX/UI, SEO and usability best practice.

Tertiary qualifications in UX design, human-centred design, interaction design, digital design, information architecture, marketing, or a related discipline—or equivalent experience—are required.

About the Marketing and Student Recruitment team

The Marketing and Student Recruitment team plays a critical role in positioning Flinders as a forward-thinking, globally recognised university. We’re seeking motivated professionals who are passionate about delivering impactful campaigns, strengthening our brand, and supporting the recruitment of future students.

Life at Flinders  

They say know your place.  We say you've found it right here.

Flinders University was founded on the belief that learning should open minds, celebrate individuality and give people the freedom to pursue their own point of view. That spirit lives on in our community of thinkers, doers and changemakers who challenge convention, and each other, to shape what comes next.

Rising to a challenge is nothing new for Flinders. During our first 60 years, we’ve navigated revolutionary changes in social and cultural norms, and have responded to transformative economic, environmental and technological developments. Through it all, we’ve continued to deliver for our students and community, innovating in learning and research to prepare graduates for the changing world they help create.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. 

So, why work at Flinders?  

• 17% Superannuation + salary packaging options  

• Flexible working arrangements  

• Awarded the AHEIA Higher Education Award for Workplace Culture Excellence due to our commitment to wellbeing through our Thriving@Flinders staff wellbeing program 

• Wide range of professional development activities and services, including exclusive staff study offers   

• We embrace diversity and promote equity and inclusion for all students and staff, as shown through our three SAGE Cygnet Awards.  

• Vibrant campus life and amenities including on campus health care services, gym and childcare centre (Bedford Park, South Australia).  

• Recognised as a Veteran Employer of Choice   

Our Commitment to Reconciliation and Indigenous Employment  

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples.  We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.  

• Please see here for our Reconciliation Action Plan   

• Please see here for our Indigenous Workforce Strategy   

Prescribed Conditions for Employment  

Flinders University will require a current completed Nationally Coordinated Criminal History Check and Gender Based Violence Declaration which is satisfactory to the University. The contract of Employment is conditional upon the receipt of these completed compliance checks. A disclosable outcome will not automatically disqualify a candidate from consideration. Each case will be assessed on its individual merits and relevance to the inherent requirements of the role.

How to Apply and Information

• You are required to submit a CV, along with a portfolio of your work and a separate a cover letter telling us about who you are, why you want to work at Flinders, and why now is the time to make the leap.

• For more information regarding this position, we encourage you to contact Anthony Hill

Certification

Applications to be submitted before 10.00pm:

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Flinders. Fearless.