Web & Digital System Manager

Job Purpose:

The Web & Digital System Manager is responsible for maintaining and enhancing the company's digital footprint across all web and partner platforms. This role involves ensuring website uptime, integrating into our ZOHO and other partner ecosystems, collaborating with cross-functional teams to optimize lead generation, integrating AI capabilities, managing system security and compliance, and facilitating easy updates for various departments.

Key Responsibilities:

• Website Maintenance and Uptime:
  
• Ensure all company websites are operational and accessible at all times.
  
• Monitor website performance and troubleshoot issues promptly.
  
• Collaboration and Content Management:
  
• Work with sales, marketing, and external partners to refresh website content and optimize for lead generation.
  
• Oversee the development and maintenance of e-commerce platforms for business trading.
  
• AI Integration:
  
• Introduce and manage AI capabilities to enhance the digital presence of all business units.
  
• Stay updated on emerging AI trends and technologies to apply innovative solutions.
  
• System and Platform Integration:
  
• Integrate company websites and digital platforms with partner ecosystems, including ZOHO and others.
  
• Ensure seamless data flow and interoperability between systems.
  
• Collaborate with technical teams to integrate front and backend platforms effectively.
  
• Product Team Collaboration:
  
• Work closely with product teams to ensure systems are set up for easy updates, particularly for sales, marketing, and product development.
  
• Facilitate the integration of new product features and updates into the digital platforms.
  
• System Administration and Security:
  
• Administer digital systems, ensuring compliance with IT security standards.
  
• Conduct regular audits and updates to maintain system integrity and security.
  
• Continuous Learning and Adaptation:
  
• Demonstrate eagerness to learn and adapt in a dynamic environment.
  
• Proactively seek opportunities for professional development and improvement.
  

• Education:
  
• Bachelor's degree in Information Technology, Computer Science, Digital Marketing, or a related field.
  
• Experience:
  
• Minimum of 3 years of experience in digital marketing, IT management, or a related role.
  
• Proven experience in website management and e-commerce platforms.
  
• Technical Skills:
  
• Proficiency in web development tools and content management systems (CMS).
  
• Familiarity with AI technologies and integration methods.
  
• Experience with the ZOHO ecosystem or similar platforms is preferred.
  
• Ability to integrate front and backend platforms with partner ecosystems.
  
• Soft Skills:
  
• Strong problem-solving and analytical skills.
  
• Excellent communication and collaboration abilities.
  
• Ability to work independently and as part of a team.
  

Working Conditions:

• Full-time position with the possibility of remote or hybrid work arrangements.