This is a production-focused web design role. Designers work directly inside Popmenu’s
proprietary web builder to deliver ready-to-launch client websites. The role blends visual design
with light front-end styling using HTML and CSS to ensure responsiveness, accessibility, and
polish. This is not a software engineering role, no JavaScript frameworks, application
development, or from-scratch builds. Success in this role comes from strong design judgment,
comfort working within templates, and the ability to use CSS to refine and resolve layout issues
efficiently.
Responsibilities
• Build and configure client websites directly within Popmenu’s proprietary web builder,
designing in production rather than creating mockups
• Apply HTML and CSS to refine layouts, ensure responsiveness, and meet ADA
requirements
• Execute efficient, template-based site builds while maintaining visual quality and brand
alignment
• Contribute to site redesign projects, updating layouts, styles, and clearly scoped
components as assigned
• Support the broader design team by assisting with design support requests, fixes, and
enhancements across active sites
• Participate in QA and internal reviews, identifying layout, styling, accessibility, and
content issues before sites are published
• Use limited or incomplete brand assets to deliver polished designs by selecting fonts,
extending color palettes, and sourcing or modifying imagery when needed
• Edit and format content to improve clarity, hierarchy, and readability
• Apply SEO best practices for page structure, metadata, and image descriptions
• Collaborate with Onboarding and Success teams and join calls for complex requests or
escalations when needed
• Incorporate internal and client feedback accurately and efficiently
Requirements
• Intermediate proficiency in HTML and CSS (1+ year), with a focus on layout,
responsiveness, and accessibility—not application development
• Strong foundation in web design principles, including hierarchy, spacing, typography,
and mobile-first design
• Working knowledge of responsive layouts (Flexbox/Grid) and browser DevTools for
troubleshooting
• Basic understanding of SEO best practices for site structure, metadata, and image alt
text
• Comfort working in a template-based environment, adapting designs within defined
systems and constraints
• Moderate experience with graphic editing tools (Photoshop, GIMP, Affinity, or
similar) to resize, retouch, and adjust assets
• Ability to make thoughtful design decisions when brand assets are incomplete or
minimal
• Strong attention to detail, time management, and written communication skills
• Fluent in written and spoken English
What Success Looks Like
• Delivers production-ready websites and redesign updates with minimal errors
• Balances new builds, redesign work, and support tasks without sacrificing quality
• Applies CSS confidently to resolve layout and styling issues within the builder’s
constraints
• Catches issues early through QA, reducing rework and repeat corrections
• Responds to feedback quickly and applies it accurately
• Maintains strong throughput, dependable turnaround times, and consistent design
standards
• Acts as a reliable production partner for the design, onboarding, and QA workflows
Top Skills
What We Do
A leader in cloud-based restaurant tech on a mission to make a difference, Popmenu helps restaurants of all sizes to grow their businesses and tackle major industry challenges. Digital marketing and online ordering technologies headline a product suite infused with AI automation and deep data on guest preferences. We consolidate tools needed to engage guests, serving as a digital control center for more than 10,000 restaurants and hospitality groups in the US, UK, and Canada. Popmenu is featured on the Deloitte Technology Fast 500 and Fast Company’s list of the World’s Most Innovative Companies.
Why Work With Us
Every employee is an owner of our company. We fiercely support one another and the industry we serve. We know that innovation means breaking things—so we choose to celebrate our failures as much as our successes. We also know that the best ideas are rooted in diverse experiences and perspectives. Pull up a seat—there’s always room at our table.
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