Web Content Analyst

CompanyFederal Reserve Bank of Cleveland

The Federal Reserve Bank of Cleveland’s mission is to foster the stability, integrity, and efficiency of the nation’s monetary, financial, and payment systems while representing the Fourth District perspectives.
As part of the nation’s central bank, we are a team of mission-driven professionals who are committed to serving with excellence. Our core values are: Build Trust Every Day, Own Our Actions, Collaborate with Intention, and Be Open to Change.
For twenty-six years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.
Follow us on LinkedIn, Twitter, Instagram, and our YouTube channel – Cleveland Fed

In this role, you will be responsible for formatting and publishing content—such as articles, videos, and economic research publications—to the Bank's internal and external websites. You will be translating stakeholder requirements and wireframes into high-quality webpages while also managing the day-to-day staging, formatting, and publishing of all content (text, images, video) within the Content Management System - CMS (Sitecore/WordPress). You’ll ensure that content follows UX, GEO, and SEO best practices.  The ideal candidate is tech-savvy with coding skills (HTML/CSS/JS), hands-on experience with website content, and has an eye for design, user experience, and content accuracy. 

Job Description

• Build, update, and publish webpages using Sitecore and WordPress CMS platforms.

• Write clean, semantic HTML and CSS, and troubleshoot layout or styling issues across browsers and devices.

• Debug and resolve front-end issues quickly, ensuring smooth user experiences

• Act as a liaison with developers and product owner, regarding CMS and website requirements, identifying bugs and requesting problem resolution. 

• Collaborate directly with business teams or stakeholders to gather requirements, analyze customer business needs and bring concepts to life.

• Apply web content and user experience best practices.

• Maintain consistent branding and design standards.

• Implement GEO/SEO best practices, including meta tags, keyword and image optimization.

• Test and validate pages before publishing to ensure accuracy and functionality.

• Manage embargoed and critical scheduled publishes.   

• Oversee proper CMS workflow usage to meet compliance expectations and mitigate risk.

• Performs other duties as assigned or requested. 

Experience

• Bachelor`s degree in digital strategy, technology, marketing or similar discipline 

• 5+ years of related experience to include:

• Proficiency in HTML5, CSS3, and basic JavaScript for front-end web development.

• Hands-on experience with Sitecore. Experience with WordPress is a plus.

• Strong debugging skills and familiarity with browser developer tools.

• Exceptional proofreading and organizational skills, with a focus on accuracy.
• Understanding of responsive design principles and cross-browser compatibility.

• Experience with analytics tools (e.g., Google Analytics, Semrush).

• Technical skills in CRM (Ex. Salesforce), visualization tools, and data analytics and reporting are a plus.

• Front-end web developer capabilities, including ability to build new components in a Content Management System, is a plus.

Knowledge and Skills area

• Knowledge of domain, regulations, procedures and practices of a specific discipline and/or business line
• Experience with Agile development methodologies
• Understanding of content marketing principles
• Experience with search engine optimization (SEO).
• Analytical skills
• Verbal and written communication skills
• Technical skills in applicable technologies such as CSS, HTML, SiteCore.

The expected starting salary range for the Web Content Analyst is between ​$73,400 and $91,800 annually. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and market data.

The Cleveland Fed offers benefits to support overall health and financial security. Learn more about our benefits here: https://www.clevelandfed.org/careers

Physical Demands and General Working Conditions            

This is not necessarily an exhaustive list of all responsibilities, duties, standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time. 

Reasonable Accommodation Statement - The Federal Reserve Bank of Cleveland is committed to ensuring that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. To request a reasonable accommodation for any part of the employment process, please send an email to [email protected].

Bank’s Ethics Rules and Drug Testing:

As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank’s ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions.  If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting.

In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.  

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Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels

Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)Yes

Job CategoryCommunications/Public Relations Family Group

Work ShiftFirst (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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