Wealth Management Operations - Client Services Support

Reposted 23 Days Ago
Be an Early Applicant
6 Locations
In-Office
25-34 Hourly
Junior
Professional Services
The Role
Support client services by managing account paperwork, communicating with custodians, and ensuring compliance with policies while delivering exceptional client service.
Summary Generated by Built In

Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals. Join us.

Your role. 

Your work will include, but not be limited to:

  • Client Services Administration
    • Deliver superior client service
    • Serve as a liaison between internal staff, custodian, and others as needed
    • Preparation of new account paperwork
    • Preparation of paperwork for account changes
    • Preparation of account transfer paperwork and verification of asset transfer eligibility
    • Ensure timely completion of account transfers and other paperwork processing
    • Frequent communication with custodians and internal staff
    • Monitor and follow up on alerts
    • Identify and communicate client service opportunities to internal professionals
    • Assist with money movement activities
  • General
    • Adhere to PMFA policies and procedures
    • Develop, document, and/or maintain process policies and procedures for department
    • Frequent interaction with internal and external professionals 
    • Cross train and back up to other team members roles in operations
    • Assist in testing and roll out of system upgrades, system integration and new technology
    • Coordinate workload with other team members
    • Review agreements and be familiar with terms to ensure paperwork is in compliance
    • Self-review of tasks performed, including client deliverables
    • Manage and prioritize tasks and workflows
    • Serve as a liaison between advisors and the broader PMFA operations team
    • Field questions related to client data, reports, or any items as a result of work
    • Research and resolve issues related to client information
The qualifications.
  • 2+ years administrative or investment industry experience required
  • High School diploma or GED equivalent is required
  • Client service orientation combined with creative problem-solving skills
  • Strong written and oral communication skills
  • Ability to work effectively as part of a team, yet function well with independent responsibilities; ability to successfully interact with clients and other professionals to effectively deliver quality professional services to clients
  • Ability to thrive in a challenging and fast-paced environment characterized by interruptions and multiple demands with strict deadlines; high stress tolerance

This is a non-exempt position, so you may have to work hours that exceed the standard 40-hour work week.

What makes us different?

On the surface, we’re one of the nation’s largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you’ll see what makes us different: we’re a relatively jerk-free firm (hey, nobody ‘s perfect) with a world-class culture, consistent recognition as one of Fortune Magazine’s “100 Best Companies to Work For,” and an endless array of opportunities.  At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities. So, what are you waiting for? Apply now.

Plante Moran enjoys a “Workplace for Your Day” model which, simply put, means we strive for flexibility and balance while staying true to our principally in-person model. We believe that face-to-face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day.   

Plante Moran is committed to a diverse workplace. We strive to create a culture where each person feels accepted and valued. We believe that each person’s ultimate potential begins with first acknowledging their inherent dignity. When we can recognize — and celebrate — our many human differences, we’re able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work. Plante Moran is an Equal Opportunity Employer. 

Plante Moran maintains a drug-free workplace. 

Interested applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of interest in our positions, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship, with the exception of qualified candidates who are bilingual in either Japanese and English or Chinese and English. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of Plante Moran.    
 

The specific statements above are not intended to be all-inclusive.

We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include health, dental, vision, disability, and life insurance. In addition to this, eligible staff are able to take advantage of our Flexible Time Off and various pre-determined holidays, as well as a 401(k) plan, flexible benefits plans, business-related travel expense, lodging, and meal reimbursement for business-related use. A pension plan is also available for eligible administrative and paraprofessional staff. A discretionary bonus plan is available for eligible staff. Plante Moran also offers some contingent staff positions the option to elect health insurance in addition to limited paid sick time.

The compensation range reflects the base salary we reasonably expect to pay for this position across our offices in the following regions: CO, IL, OH, and MA. Please review the position description for the applicable geographic location. Generally, experienced hires are not hired at or near the maximum salary range, as compensation decisions take into account a wide variety of factors, including but not limited to: responsibilities, education, experience, knowledge, skills, and geography. For early career roles, including campus hires, we offer standardized, market-based starting salaries among individuals within the same hiring group. This approach ensures fairness and reflects current industry benchmarks for entry-level talent.

Under Colorado’s Job Application Fairness Act, you have the right to redact, from any documents that you submit in connection with your application, information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting documentation.

The compensation range for this role in CO, IL, OH, and MA is: $24.95 - $33.87

#LI-CB1

#LI-Hybrid

This application window is a good-faith estimate of the time that this posting will remain open. This deadline will be promptly updated if the deadline is extended.

Skills Required

  • 2+ years administrative or investment industry experience
  • High School diploma or GED equivalent
  • Client service orientation and problem-solving skills
  • Strong written and oral communication skills
  • Ability to work effectively in a team and independently
  • Ability to thrive in a fast-paced environment with strict deadlines

Plante Moran Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Plante Moran and has not been reviewed or approved by Plante Moran.

  • Pay Growth & Progression Pay is considered to improve with advancement, and feedback suggests annual increases can be strong at higher levels. This creates a clearer path to better earnings over time despite mixed views at earlier stages.
  • Parental & Family Support New parents receive fully paid leave, with birthing parents able to extend paid time through maternity disability benefits. Policies can combine to allow a longer period away from work when needed.
  • Wellbeing & Lifestyle Benefits A dedicated Balance Fund helps offset everyday life costs like childcare, fitness, and home services. Flexible arrangements such as telecommuting, compressed workweeks, and part-time schedules are available when roles allow.

Plante Moran Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Chicago, IL
2,000 Employees
Year Founded: 1924

What We Do

Founded in 1924, Plante Moran is among the nation's largest certified public accounting and business advisory firms, providing clients with financial, human capital, operations improvement, strategic planning, technology selection and implementation, and wealth management services. The firm has a staff of more than 2,000 professionals, including mo

Similar Jobs

Ericsson Logo Ericsson

Data Center Engineer - New Albany

Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
In-Office
16 Locations
88000 Employees

Ericsson Logo Ericsson

Field Performance Advisor

Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
In-Office
Athens, OH, USA
88000 Employees

Wipfli Logo Wipfli

M&A Accounting & Integration Manager

Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
Remote or Hybrid
United States
3000 Employees
106K-140K Annually

EchoStar Logo EchoStar

Installation Technician

Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Generative AI
In-Office
Holland, OH, USA
14500 Employees
5-21 Hourly

Similar Companies Hiring

Fora Thumbnail
Agency • On-Demand • Professional Services • Sales • Software • Travel • Hospitality
New York, NY
200 Employees
Energy CX Thumbnail
Greentech • Professional Services • Business Intelligence • Consulting • Energy • Financial Services • Utilities
Chicago, IL
108 Employees
Quantum Rise Thumbnail
Software • Professional Services • Natural Language Processing • Machine Learning • Consulting • Automation • Artificial Intelligence
Chicago, Illinois
20 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account