Job Description
It’s about interactions more than transactions.
Do you love serving others and being a helpful hand regardless of the issue? Do people often tell you that you brought them joy just by being you? Are you know for your ability to adapt in everchanging fast paced environments? If so, being a Wealth Advisors Operations Specialist I with Frost could be for you.
At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Wealth Advisors Operations Specialist I, you are the first point of contact for many of our Frost Wealth Advisors’ clients, and you set the standard for what it means to care for our customers’ accounts. You believe in trust, integrity, and building relationships with our customers, who span generations.
What you’ll do:
- Open and maintain trust accounts by fulfilling routine requests such as contributions, distributions, and transfers. Ensure that money moves appropriately and that accounts properly reconcile
- Assist clients with standardized information requests. Provide superior customer service to clients by maintaining consistent written and verbal communication
- Collaborate with others across the organization to coordinate account-related activities and fulfill client needs
- Create and execute daily account activity reports by collating data from multiple systems
- Perform account reviews and maintenance to ensure that accounts are within regulatory and policy guidelines
- Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
What you’ll need:
- Knowledge of Securities, including an understanding of bonds and dividends
- Excellent written and verbal communication skills
- Proficient in Microsoft Office applications
Additional Preferred Skills:
- Bachelor’s degree in Accounting, Finance, Marketing, or in a related field
- Experience in institutional trust, retirement services, or custody account administration
Our Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
- Medical, dental, vision, long-term, and life insurance
- 401(k) matching
- Generous holiday and paid time off schedule
- Tuition reimbursement
- Extensive health and wellness programs, including our Employee Assistance Program
- Referral bonus program + more!
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.
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What We Do
Frost provides banking, investments, and insurance services to businesses and individuals throughout Texas. Founded in 1868, Frost is one of the 50 largest U.S. banks by asset size. At Frost, everything we do is aimed at making customers’ lives better. We do it by creating and delivering great experiences to them every time they interact with us. Through teamwork, collaboration and a commitment from everyone involved, we’ve succeeded in that goal time and time again. And we’re incredibly proud of the results—technology that helps us serve our customers, industry-leading security that inspires confidence and a quick and agile workforce that serves our customers in ways no other bank can. Frost is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait including sex, sexual orientation, gender identity, race, ethnicity, disability, or veteran status. For more information on our social media policies, please visit frostbank.com/social.
